Finance Officer

NSW Department of Customer Service; Sydney; Hybrid; AUD 103,000 - 114,000; Full time

Job summary

NSW Department of Customer Service is seeking a Finance Officer in Sydney CBD on an ongoing, full-time basis with hybrid working options. The role focuses on financial reporting, monthly results, and statutory disclosures, collaborating across finance teams and with our shared services provider to drive accuracy and compliance.

You will support financial accounting, validate balance sheet reconciliations, and help produce timely statutory reports while strengthening internal controls and

Qualifications

• Degree in accounting, finance or business is required.
• CA/CPA qualification or progress towards is preferred.
• Experience in financial accounting is highly regarded.

Responsibilities

• Provide financial accounting and reporting support, ensuring data accuracy, integrity and prompt resolution of system issues.
• Partner with shared services providers to ensure the timely and accurate delivery of financial services.
• Assist with preparation of statutory financial reports in line with reporting requirements and deadlines.
• Review monthly balance sheet reconciliations to ensure completeness and accuracy.
• Monitor, analyse, and maintain financial systems and databases to generate accurate, insightful reports for stakeholders.
• Strengthen internal controls and financial governance by identifying risks and ensuring compliance with accounting standards, policies, and audit requirements.
• Provide financial support and accounting advice to the business to ensure financial data is incorporated into the Department's financial statements.

Skills

Communication skills

Deadline-driven

Financial accounting experience

Education

Degree in accounting, finance or business

CA/CPA qualified or working towards

Job description

NSW Department of Customer Service – Sydney CBD NSW

Finance Officer, Ongoing opportunity based in Sydney CBD + hybrid working options available

• Ongoing, full time opportunity
• Clerk Grade 5/6, $102,936 - $113,579+ employer's contribution to superannuation and annual leave loading.
• Location: Sydney CBD, plus hybrid working options

About this role

Take on a key role within our Department of Customer Service (DCS) financial control function, where you will contribute to high-quality financial reporting, monthly results, and statutory disclosures for interim and annual financial statements. This role provides a great opportunity to collaborate across multiple finance teams within DCS and work closely with our shared services provider to drive accuracy, compliance, and continuous improvement in financial processes.

Your responsibilities will include:

• Provide financial accounting and reporting support, ensuring data accuracy, integrity and prompt resolution of system issues.
• Partner with shared services providers to ensure the timely and accurate delivery of financial services.
• Assist with preparation of statutory financial reports in line with reporting requirements and deadlines.
• Review and validate monthly balance sheet reconciliations to ensure completeness and accuracy.
• Monitor, analyse, and maintain financial systems and databases to generate accurate, insightful reports for stakeholders, including internal management and external agencies.
• Strengthen internal controls and financial governance by identifying risks, recommending process enhancements, and ensuring compliance with accounting standards, policies, and audit requirements.
• Provide financial support and accounting advice to the business to ensure financial data is incorporated into the Department's financial statements.

About you

• Communicates effectively and takes initiative to drive results.
• Thrives in a deadline-driven environment and works well both independently and collaboratively.
• Holds a degree in accounting, finance, or business and is CA/CPA qualified or working towards qualification.
• Has prior experience in financial accounting (highly regarded).

If you're passionate about financial excellence and looking to grow your career in a collaborative and impactful environment - we'd love to hear from you!

A talent pool may be created to fill future ongoing or temporary opportunities.

Salary Grade 5/6, with the base salary for this role starting at $102,936 base plus superannuation

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8*** or *************@customerservice.nsw.gov.au.

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process