Senior Account Manager - Hospitality SaaS (Remote)

Aven Hospitality; Sydney; Hybrid; AUD 23,000 - 42,000; Full time

Benefits offered by this job

Competitive pay and performance-based

Flexible work options

Comprehensive healthcare coverage

Generous PTO and holidays

Strong retirement planning support

Family-friendly benefits

Professional development opportunities

Job summary

Aven Hospitality in India is seeking a Senior Account Manager to lead strategic engagements with hotel clients, driving revenue growth and product adoption on Sabre's SynXis platform. You will manage renewals, upsell opportunities, and coordinate with cross-functional teams to deliver tailored solutions while staying ahead of market trends.

You will work in a flexible, remote-friendly environment, engaging with clients across South Asia to strengthen relationships and deliver measurable value.

Qualifications

• Minimum 5 years of experience in account management, sales or strategic partnerships in hospitality, SaaS or travel technology in India or South Asia.
• Proven success in building and expanding long-term client relationships.
• Strong understanding of hotel distribution platforms, CRS or digital transformation in hospitality.
• Excellent interpersonal, communication and negotiation skills with a client-first mindset.
• Ability to manage multiple priorities and influence stakeholders across functions and regions.

Responsibilities

• Manage key hotel accounts across India, ensuring high customer satisfaction and strong retention.
• Lead commercial discussions, including renewals and upsell opportunities that align with client goals.
• Partner with cross-functional teams to deliver tailored solutions that drive product adoption and operational excellence.
• Track account performance, identify growth opportunities and proactively manage risks.
• Stay ahead of market and competitor trends to inform account strategies and recommendations.

Skills

Account management

Sales

Negotiation

Relationship management

Hospitality technology

Job description

Aven Hospitality in India is seeking a Senior Account Manager to lead strategic engagements with hotel clients, driving revenue growth and product adoption on Sabre's SynXis platform. You will manage renewals, upsell opportunities, and coordinate with cross-functional teams to deliver tailored solutions while staying ahead of market trends.

You will work in a flexible, remote-friendly environment, engaging with clients across South Asia to strengthen relationships and deliver measurable value.