Senior Account Manager — Global Aviation & Growth Leader

Bmf; Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible Week

Flex Day

Flex-Location

EAP & Champion Health

Professional Development

Competitive Benefits

Job summary

SITA in Australia seeks a Senior Account Manager to lead strategic growth for a major airline and clients across Australia, New Zealand and the Pacific. You will own the account, build relationships with senior executives and guide virtual teams to deliver profitable solutions that meet customer needs.

With 7+ years in sales, you will develop business plans, manage complex deals, and drive revenue growth while aligning resources across Marketing, Solutions Design and Commercial Management to

Qualifications

• 7+ years in sales, preferably in Air Transport or IT
• Experience building relationships at Senior Executive and Senior Manager level
• Proven revenue growth and meeting/exceeding sales targets
• Managing large, complex deals including negotiations and closing
• Experience in pipeline management in large turnover environments
• Experience with telecoms providers and airport IT is advantageous
• Experience in facilitating and driving account development plans
• Strong customer service orientation

Responsibilities

• Drive all sales activities and strategic growth for the account
• Own and manage the SITA Account for a large Australian airline and others in ANZ and Pacific
• Coach and align virtual teams involved in account management
• Develop and implement documented business plans aligned with goals
• Create and review Account Development Plans to ensure growth and alignment
• Engage stakeholders to identify growth opportunities and strategies
• Build and maintain relationships with clients; act as trusted advisor
• Understand customer needs and opportunities to grow SITA's business
• Create value through unique insights aligned to customer priorities
• Develop sales pipeline with Marketing for demand generation
• Ensure timely delivery and service quality per schedule
• Lead cross-functional teams to optimize resources and engagement
• Drive two-way communication with customers on business priorities
• Influence decision makers to shorten sales cycles
• Communicate economic drivers to internal teams and clients
• Obtain business approvals at qualifying meetings
• Maintain visibility of commercial delivery and resolve issues
• Ensure compliance across business dimensions
• Support cash collection by resolving commercial issues

Skills

Stakeholder management

Sales leadership

Strategic selling

Cross-functional teamwork

Education

Business degree or equivalent

Tools

CRM tools

Job description

SITA in Australia seeks a Senior Account Manager to lead strategic growth for a major airline and clients across Australia, New Zealand and the Pacific. You will own the account, build relationships with senior executives and guide virtual teams to deliver profitable solutions that meet customer needs.

With 7+ years in sales, you will develop business plans, manage complex deals, and drive revenue growth while aligning resources across Marketing, Solutions Design and Commercial Management to