Senior Account Manager

Allura Partners; Central Coast; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Upskilling

Impactful work

Continuous improvement

Domestic travel

Job summary

Allura Partners on the NSW Central Coast is seeking a Senior Account Manager to own and grow a portfolio of key customer accounts, delivering revenue and margin targets. You will work closely with R&D, Quality, Regulatory, Supply Chain, Manufacturing and Finance to take new products from brief to launch.

The role also involves developing pricing strategies, forecasting, customer reviews, and cross-functional collaboration, with domestic travel to support key opportunities as required.

Qualifications

• 5+ years in Senior Account Management, Key Account Management or a similar commercial B2B role.
• Track record of owning revenue targets and growing strategic customer accounts.
• Hands-on experience taking physical products from brief through development, costing, commercialisation and launch.

Responsibilities

• Own and grow a portfolio of key customers, building trusted multi-level relationships and strategic account plans to deliver revenue, margin and growth targets.
• Lead new product opportunities from customer brief through development, costing, commercialisation and launch, keeping timelines on track and resolving roadblocks.
• Develop pricing strategies and negotiate pricing, volumes, MOQs and commercial terms that balance competitiveness with margin and long-term account potential.
• Own account forecasting and pipeline, analysing revenue, margin and performance data and turning insights into action.
• Lead customer business reviews, negotiations and escalations, balancing customer expectations with commercial and operational capability.

Skills

Senior Account Management

Key Account Management

Revenue targets

Commercial acumen

Pricing strategy

Forecasting

CRM

Stakeholder management

Negotiation

Cross-functional collaboration

Tools

CRM systems

Sales forecasting tools

Sales reporting tools

Job description

About The Company

Our client is a well-established Australian manufacturer based on the NSW Central Coast. Partnering with leading consumer brands, the business supports customers from product development through to manufacturing, with a strong culture of collaboration, innovation and sustainability, and a clear next stage of growth ahead.

About The Company

Our client is a well-established Australian manufacturer based on the NSW Central Coast. Partnering with leading consumer brands, the business supports customers from product development through to manufacturing, with a strong culture of collaboration, innovation and sustainability, and a clear next stage of growth ahead.

About The Role

Reporting into senior leadership, you'll own and grow a portfolio of key customer accounts, delivering against revenue and margin targets. As the internal commercial lead for your customers, you'll work closely with R&D, Quality, Regulatory, Supply Chain, Manufacturing and Finance to take new products from brief to launch.

Benefits

• Development: ongoing upskilling, internal opportunities and professional development
• Impact: a hands‑on role shaping customer strategy, product development and business growth
• Continuous improvement: bring ideas to the table and join cross‑functional project teams
• Travel: domestic travel to meet customers and support key opportunities

Duties / Key Responsibilities

• Own and grow a portfolio of key customers, building trusted multi‑level relationships and strategic account plans to deliver revenue, margin and growth targets
• Lead new product opportunities from customer brief through development, costing, commercialisation and launch, keeping timelines on track and resolving roadblocks
• Develop pricing strategies and negotiate pricing, volumes, MOQs and commercial terms that balance competitiveness with margin and long‑term account potential
• Own account forecasting and pipeline, analysing revenue, margin and performance data and turning insights into action
• Lead customer business reviews, negotiations and escalations, balancing customer expectations with commercial and operational capability

Skills and Experience

• 5+ years in Senior Account Management, Key Account Management or a similar commercial B2B role
• A track record of personally owning revenue targets and growing strategic customer accounts
• Hands‑on experience taking physical products from customer brief through development, costing, commercialisation and launch (not just selling an existing range … etc)
• Strong commercial and financial acumen, including building pricing strategies based on cost, margin, volume, MOQs and account potential
• The ability to interpret sales, forecast and pipeline data, spot performance gaps and put action plans in place
• Experience influencing and driving outcomes across technical and operational teams in a complex environment
• Genuine experience coaching, mentoring or developing others
• Strong negotiation, communication and stakeholder management skills
• Confident using CRM, forecasting and sales reporting tools
• Background in contract manufacturing, cosmetics, personal care, pharmaceuticals, FMCG, food or packaging highly regarded
• Able to work onsite on the Central Coast and travel domestically as needed

About Allura Partners

Allura Partners was founded to support private equity firms by placing C‑Suits to lead, transform, and scale portfolio companies. Today, in addition to our proven private equity specialisation, we've become a trusted partner for major ASX‑listed and private enterprises in Australia, offering executive search, recruitment, and business transformation. Known for integrity, reliability, and results, our expertise spans Executive Search, Accounting & Finance, Transformation & Change, and Technology & Digital. We connect businesses and top‑tier talent, exceeding expectations and driving lasting impact.