Security Supervisor (3IC)

Access Group Solutions; Newcastle; On-site; AUD 65,000 - 75,000; Full time

Job summary

Access Group Solutions is seeking a highly motivated Security Supervisor (S3/3IC) for a large retail precinct in Kotara, NSW. The role requires substantial security leadership experience and a NSW Security License with First Aid certification.

You will oversee a team of officers under the Security Manager and ensure a safe environment for patrons. You will work varied shifts, including afternoons and days, providing supervisory coverage and leadership for a highly trained, customer-focused team

Qualifications

• Must hold a NSW Security License and a current First Aid Certificate.
• Evidence of holding (at minimum) a Certificate II in Security Operations.
• Police history check (within one month of start).

Responsibilities

• Customer service at the highest standard
• Liaising with various stakeholders
• Patrolling
• Incident & Hazard Reporting using computer-based systems and Verbal Communication
• Assisting in security-related incidents
• Provision of First Aid
• Participate in all required training and inductions sessions

Skills

Security leadership

Customer service

Team supervision

Risk assessment

Education

Certificate II in Security Operations

First Aid Certificate

NSW Security License

Job description

AccessGroupSolutionsisadynamic andmarketleading providerof Integrated Services in the retail space nationwide.

Ourclients includesomeofthelargest shoppingcentreownersandoperators in Australia.

Established in 1991, Access Group Solutions offers a comprehensive range of integrated and specialist services such as Facilities Management, Security, Cleaning, Asset Maintenance and other specialist soft and hard services.

The fundamental philosophy of Access Group Solutions is strength in service. Every aspect of our service is tailored to meet our client's individual needs.

AccessGroupSolutionsisadynamic andmarketleading providerof Integrated Services in the retail space nationwide.

Ourclients includesomeofthelargest shoppingcentreownersandoperators in Australia.

Established in 1991, Access Group Solutions offers a comprehensive range of integrated and specialist services such as Facilities Management, Security, Cleaning, Asset Maintenance and other specialist soft and hard services.

The fundamental philosophy of Access Group Solutions is strength in service. Every aspect of our service is tailored to meet our client's individual needs.

Whatarewelookingfor?

Access Group Solutions is seeking a highly motivated Security Supervisor (S3/3IC) for a large retail precinct in Kotara, NSW. Our preferred candidate will come with considerable security and leadership experience. The Security Supervisor will be working in partnership with the Security Manager and other supervisors to cultivate a motivated and competent team of professional security officers to deliver on the strategic goals of the Centre and provide a safe environment for its patrons.

The ideal candidate will be working a variety of shifts, afternoon/day to provide supervisory coverage for the team, providing leadership for a highly trained, customer focused team.

Abouttherole

Essential to the role

• To apply for this position, applicants must hold a current NSW Security License and current First Aid Certificate.

• You must be able to provide evidence of holding (at minimum) a Certificate II in Security Operations.

• Provide a recent police history check - less then one month old (or be prepared to apply for one prior to commencement)

Key Responsibilities

• Customer service at the highest standard

• Liaising with various stakeholders

• Patrolling

• Incident & Hazard Reporting (through use of Computer based Systems & Verbal Communication)

• Assisting in Security related Incidents

• Provision of First Aid

• Participate in all Required training & Inductions Sessions

Important Skills for the Role

• Strong understanding of security best practices, industry standards, and regulatory requirements.

• Keen sense of teamwork and a well-developed ability to lead and motivate a team of professional security officers

• Ability to make sound decisions in high-pressure situations and respond effectively.

• Strong problem-solving and analytical skills, with the ability to assess and analyse potential risks and vulnerabilities, and proactively identify areas for improvement.

• Excellentwrittenandverbalcommunication.

• Experienceindeliveringexcellentcustomerservice.

Access Group Solutions is committed to working towards a diverse and inclusive workforce. We acknowledge, respect and value the differences of all our team members, and welcome applicants of all backgrounds to apply.