Security Screen Sales & Installation Technician

Cairns Hardware; Cairns Regional; On-site; AUD 95,000 - 100,000; Full time

Benefits offered by this job

Remuneration

Birthday day off

EAP (Employee Assistance Program)

Uniform provided

Retail discounts platform

Team discounts

Job summary

Dahlsens Family Group of Companies in Cairns, Queensland, is seeking a Sales & Installation Technician for Prowler Proof security screens. You will advise customers, tailor solutions, and perform professional installations in residential and commercial settings, guiding projects from consultation to completion.

You will measure sites, prepare quotes, and work to Australian standards while delivering excellent service, maintaining product and brand knowledge, and representing the company with

Qualifications

• Hands-on trade experience in construction or building products environment.
• Queensland Construction White Card or willingness to obtain.
• Open Manual Drivers Licence.
• Commitment to and genuine interest in the provision of excellence in customer service.
• Organisational and time management skills with the ability to work to timeframes.

Responsibilities

• Understand customer requirements and provide tailored solutions aligned with the Prowler Proof product range.
• Provide clear, accurate information on product features, benefits, and pricing while maintaining professional presentation.
• Deliver customer service by cultivating strong relationships with new and existing customers and representing the company professionally.
• Maintain knowledge of company, product, and industry to ensure credible advice.
• Conduct in-home and onsite measurements, prepare quotes, and support sales conversions.
• Install security screen products in residential and commercial applications to standards and company requirements.
• Diagnose and resolve installation challenges and site-specific constraints.
• Conduct repairs, servicing, and warranty work as required.
• Adhere to company procedures, installation protocols, and documentation requirements.

Skills

Trade experience

Customer service

Time management

Autonomy

Team player

Education

White Card (Queensland Construction)

Job description

Dahlsens Family Group of Companies in Cairns, Queensland, is seeking a Sales & Installation Technician for Prowler Proof security screens. You will advise customers, tailor solutions, and perform professional installations in residential and commercial settings, guiding projects from consultation to completion.

You will measure sites, prepare quotes, and work to Australian standards while delivering excellent service, maintaining product and brand knowledge, and representing the company with