Security Officer | Sunshine Coast

Trident Services Australia Pty; Sunshine Coast Regional; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Flexible casual hours across multiple

Work close to home across Kawana, Cal

Long-term opportunities with a leading

Full professional uniform provided

Paid training and ongoing development

Supportive and inclusive team culture

Job summary

Trident Services Australia is seeking reliable Retail Security Officers to protect busy Sunshine Coast retail sites such as Kawana Shoppingworld, Caloundra Shopping Centre and Noosa Civic.

Join a supportive team. You’ll deter theft, monitor CCTV, respond to incidents, and provide friendly customer service across a 24/7 rotating roster. Uniforms are provided and training is paid.

Qualifications

• Current QLD Security Licence with Crowd Control Function.
• Current First Aid & CPR certificates.
• Strong communication and customer service skills.
• Professional presentation and high integrity.
• Flexibility to work across a 24/7 rotating roster.
• Driver’s Licence and own transport (preferred).
• Availability for a minimum of 3 days per week.

Responsibilities

• Deliver friendly, professional customer service
• Maintain a visible presence to deter theft and ensure safety
• Patrol retail areas and monitor CCTV for suspicious activity
• Respond to incidents, emergencies, and medical situations
• Apply First Aid and CPR when required
• Manage access to restricted areas and loading docks
• Handle conflicts calmly using de-escalation techniques
• Prepare accurate incident reports and security logs

Skills

Strong communication

Customer service

Reliability

Proactive attitude

Flexibility

Education

Current QLD Security Licence + Crowd Control Function

First Aid & CPR certificates

Job description

Retail Security Officers | Sunshine Coast

We’re on the lookout for reliable and professional Retail Security Officers to join our team across busy retail sites throughout the Sunshine Coast, including Kawana Shoppingworld, Caloundra Shopping Centre and Noosa Civic.

While guards are generally rostered within the Sunshine Coast region, flexibility is essential as shifts may be offered across nearby sites. From large shopping centres to smaller retail hubs, this casual role offers variety, consistent hours, and the support of a strong team.

What you’ll do:

• Deliver friendly, professional customer service

• Maintain a visible presence to deter theft and ensure safety

• Patrol retail areas and monitor CCTV for suspicious activity

• Respond to incidents, emergencies, and medical situations

• Apply First Aid and CPR when required

• Manage access to restricted areas and loading docks

• Handle conflicts calmly using de-escalation techniques

• Prepare accurate incident reports and security logs

What we’re looking for:

• Current QLD Security Licence + Crowd Control Function
• Current First Aid & CPR certificates
• Strong communication and customer service skills
• Professional presentation and high level of integrity
• Flexibility to work across a 24/7 rotating roster
• Reliability and a proactive attitude
• Driver’s Licence and own transport (preferred)
• Availability for a minimum of 3 days per week

What we offer:

• Flexible casual hours across multiple Sunshine Coast sites
• Work close to home across Kawana, Caloundra, and Noosa
• Long-term opportunities with a leading security provider
• Full professional uniform provided
• Paid training and ongoing development
• Supportive and inclusive team culture

About Trident

Trident Services Australia is an industry leader in integrated cleaning and security services across retail centres and airports nationwide. Our people are at the heart of what we do, and we pride ourselves on delivering proactive, professional, and client-focused services.

We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally diverse communities, and LGBTIQ+ candidates.