Security Officer/ Static Guard.

Excell Security; Melbourne; On-site; AUD 52,000 - 62,000; Full time

Job summary

Excell Security seeks a Retail Security Officer to safeguard customer and store security across multiple locations, including Essendon Fields and Bourke Street. The role involves standing for long periods and vigilant observation of entrances and surrounding areas.

You will greet customers, monitor for suspicious activity, and coordinate with management to address incidents while maintaining a visible security presence throughout shifts.

Qualifications

• Must be able to stand for long hours.

Responsibilities

• Greet customers politely as they enter and exit the store
• If you suspect a customer is leaving with groceries without a receipt, politely ask, "Have you paid for your groceries?"
• Do not take direct action if a customer cannot produce a receipt. Immediately notify store management and allow them to handle the matter
• Approximately 3 minutes before the shift ends, collect the key from a staff member and turn both the left and right doors to the locked position
• Immediately return the key to an available staff member
• Remain at your post until the final customer has left the store before departing
• Conduct regular patrols around the centre and maintain a visible security presence
• Monitor entrances, exits, surrounding areas, and nearby bus stops and train stations
• Watch for anti-social behaviour, loitering, shouting, disturbances, suspicious activity, and unauthorised access
• Politely warn individuals engaging in inappropriate behaviour and request that they stop or leave when necessary

Job description

This is a Retail Security Officer position (required a long hour of standing) responsible for maintaining security and safety across multiple locations including LaManna Supermarket in Essendon Fields, Centre land Broadmeadows, and 206 Bourke Street.

Key responsibilities

Politely greet customers as they enter and exit the store

If you suspect a customer is leaving with groceries without a receipt, politely ask, "Have you paid for your groceries?"

Do not take direct action if a customer cannot produce a receipt. Immediately notify store management and allow them to handle the matter

Approximately 3 minutes before the shift ends, collect the key from a staff member and turn both the left and right doors to the locked position

Immediately return the key to an available staff member

Remain at your post until the final customer has left the store before departing

Conduct regular patrols around the centre and maintain a visible security presence

Monitor entrances, exits, surrounding areas, and nearby bus stops and train stations

Watch for anti-social behaviour, loitering, shouting, disturbances, suspicious activity, and unauthorised access

Politely warn individuals engaging in inappropriate behaviour and request that they stop or leave when necessary