Security Officer

St John of God Health Care; City Of Melville; On-site; AUD 77,000 - 81,000; Full time

Benefits offered by this job

12% superannuation

EAP - Employee Assistance Program

Fitness Passport access

Green travel allowance

Job summary

St John of God Murdoch Hospital is seeking Security Officers to maintain a safe and secure environment for caregivers, patients, visitors and contractors. The roles include traffic and parking management across the Murdoch site, with opportunities on both casual and permanent full-time rosters and penalties under the Enterprise Agreement.

Permanent officers operate a rotating four 12-hour shifts pattern with days off, and casual positions offer flexible terms.

Qualifications

• Current Security Officer Licence and First Aid Certificate are required.
• Experience with CCTV and access control systems is advantageous.
• Ability to respond to incidents, write reports and work in a multidisciplinary team.

Responsibilities

• Provide a visible security presence to maintain a safe hospital environment.
• Assist in ensuring safety of caregivers, patients, visitors and contractors.
• Respond promptly to security incidents and emergencies.
• Monitor and control access, traffic flow and parking across the site.
• Enforce site security policies and directives.
• Deliver excellent customer service while welcoming site users.
• Provide after-hours operational support including patrols and urgent service requests.
• Assist with escorts, transport tasks and other duties as directed.

Skills

Security operations

Communication

Conflict resolution

Report writing

Education

Current Security Officer Licence

Current First Aid Certificate

Tools

CCTV systems

Electronic access systems

Fire panels

Control room operations

Job description

At St John of God Murdoch Hospital our reputation for excellence in clinical care and first class tertiary level services makes us the hospital of choice for both medical professionals and patients.

Since opening in 1994, the hospital has grown to include 525 beds, 18 operating theatres, an Emergency Department, dedicated cancer care centre, WA's largest standalone endoscopy unit and a dedicated Day Procedure Unit.

We provide high-quality services for our community across emergency care, maternity services, orthopaedic surgery and integrated cancer care.

About The Role

We are seeking Security Officers to join our team. In this role, you will provide a comprehensive security service, helping to maintain a safe and secure environment for caregivers, patients, visitors, and contractors. You will also be responsible for traffic and parking management across the Murdoch hospital site, ensuring compliance with site procedures, policies, and operational directives.

Opportunities are available on both a Casual and Permanent Full-time basis.

Permanent Security Officers work a rotating roster of four consecutive 12-hour shifts followed by four days off, providing excellent work-life balance. Applicable shift penalties and allowances apply in accordance with the relevant Enterprise Agreement.

Key Responsibilities

• Provide a visible security presence to maintain a safe and secure hospital environment.
• Assist in ensuring the safety of caregivers, patients, visitors and contractors.
• Respond promptly and professionally to security incidents and emergencies.
• Monitor and control access, traffic flow and parking across the hospital site.
• Enforce site security procedures, policies and directives.
• Deliver excellent customer service while supporting a welcoming environment for all site users.
• Provide after-hours operational support, including facility patrols, equipment monitoring and responding to urgent service requests.
• Assist with patient, visitor and hospital support services, including escorts, transport tasks and other duties as directed by hospital management.

Your Skills And Experience

Successful candidates will hold a current Security Officer and Security Monitoring Officer Licence, along with a current First Aid Certificate. You will possess strong communication, conflict resolution, negotiation and problem-solving skills, be proficient in report writing and computer systems, and work effectively within a multidisciplinary team environment.

Experience in security operations, including a sound working knowledge of CCTV, electronic access systems, fire panels, detection equipment and control room environments, is essential. You will be confident working in a fast-paced environment and committed to maintaining a safe and secure environment for patients, visitors and caregivers.

Previous experience in a healthcare security setting, together with knowledge of workplace health and safety practices and training in de-escalation and aggression management, will be highly regarded.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $77,239 to $80,741 per annum, plus 12% superannuation. Applicable shift penalties and additional allowances apply in accordance with the Enterprise Agreement.
• Casual hourly rate: $48.70 to $50.91 per hour (incl. 25% casual loading), plus 12% superannuation
• Casual positions and Permanent full-time positions available
• We offer a range of salary packaging options tailored to your employment status such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses – up to $18,550 as a permanent employee and a percentage of your earnings as a casual
• A healthy work-life balance through flexible work options and well-being programs
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
• Access to fitness and wellbeing benefits through Fitness Passport
• Green travel allowance – if you walk, carpool or use public transport you could be eligible for up to $1,500 per year

For enquiries, contact Ashlee Lewis, Manager Security & Parking, on [phone]

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.