Security Concierge & Front Desk Specialist

Certis; Adelaide; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Retail discounts

Recognition programs

Job summary

Certis Security Australia is seeking a professional Security Concierge Officer in Adelaide to welcome visitors and support day-to-day security operations. This front-of-house role blends outstanding customer service with high standards of safety in a corporate environment.

You will manage visitor registrations, access cards, contractor permits, incident reporting and liaison with facilities. The position is full-time, Monday to Friday, 9:00am–5:00pm, SSIA Level 4, offering training and career

Qualifications

• Minimum 1 year of experience in concierge, reception, customer service or security.
• Current South Australian Security Licence.
• Certificate II in Security Operations.
• Strong customer service and communication skills.

Responsibilities

• Providing a professional and welcoming experience for visitors, staff, and contractors.
• Managing visitor registrations, access cards, and contractor permits.
• Handling reception enquiries and coordinating with facilities management.
• Maintaining visitor and contractor records in line with site procedures.
• Supporting meeting room bookings, access requests, and general administration.
• Conducting patrols and responding to incidents, alarms, and emergencies.
• Ensuring compliance with site security procedures and access requirements.
• Preparing incident reports, daily activity logs, and handover notes.
• Identifying and reporting hazards, maintenance issues, and security concerns.

Skills

Customer service

Front-of-house

Security awareness

Communication

Report writing

Security software

Education

Certificate II in Security Operations

Tools

Access control systems

CCTV

Reporting systems

Job description

Certis Security Australia is seeking a professional Security Concierge Officer in Adelaide to welcome visitors and support day-to-day security operations. This front-of-house role blends outstanding customer service with high standards of safety in a corporate environment.

You will manage visitor registrations, access cards, contractor permits, incident reporting and liaison with facilities. The position is full-time, Monday to Friday, 9:00am–5:00pm, SSIA Level 4, offering training and career