Security Concierge – Front Desk & Safety Champion

Certis Australia; Adelaide; On-site; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Retail discounts

Recognition programs

Career development opportunities

Training and development

Job summary

Certis Australia seeks a Security Concierge Officer in Adelaide to deliver a professional front‑of‑house experience while supporting security operations. You will welcome employees, clients, visitors and contractors and help with registrations, access cards, and permits.

Role includes coordinating meetings, rooms, and administration, plus patrols and incident reporting. Mon-Fri 9:00am–5:00pm, SSIA Level 4 pay, on-site role.

Qualifications

• 1+ year experience in concierge, reception, customer service, or security role.
• Strong customer service and communication skills.
• Professional presentation and stakeholder management abilities.
• Ability to remain calm and professional under pressure.

Responsibilities

• Providing a professional and welcoming experience for visitors, staff, and contractors.
• Managing visitor registrations, access cards, and contractor permits.
• Handling reception enquiries and coordinating with facilities management.
• Maintaining visitor and contractor records in line with site procedures.
• Supporting meeting room bookings, access requests, and general administration.
• Conducting patrols and responding to incidents, alarms, and emergencies.
• Ensuring compliance with site security procedures and access requirements.
• Preparing incident reports, daily activity logs, and handover notes.
• Identifying and reporting hazards, maintenance issues, and security concerns.

Skills

Customer service

Communication skills

Professional presentation

Stakeholder management

Report writing

Security systems

Computer literacy

Education

Certificate II in Security Operations

First Aid and CPR Certificate

Tools

Access control systems

CCTV systems

Reporting systems

Job description

Certis Australia seeks a Security Concierge Officer in Adelaide to deliver a professional front‑of‑house experience while supporting security operations. You will welcome employees, clients, visitors and contractors and help with registrations, access cards, and permits.

Role includes coordinating meetings, rooms, and administration, plus patrols and incident reporting. Mon-Fri 9:00am–5:00pm, SSIA Level 4 pay, on-site role.