Security Concierge & Front Desk Lead

LiveHire Limited; Adelaide; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Ongoing training

Career development

Retail discounts

Recognition programs

Integrity culture

Job summary

Certis Australia is seeking a Security Concierge Officer in Adelaide to deliver front-of-house service while supporting site safety and operations. You will greet visitors and staff, manage registrations and access, and coordinate with facilities management.

The role is full-time permanent with a Monday–Friday 9:00am–5:00pm roster. You will perform patrols, incident reporting, and liaise with security systems. A SA security licence and First Aid/CPR are required.

Qualifications

• Minimum 1 year of experience in a concierge, reception, customer service, or security role.
• Strong customer service and communication skills.
• Professional presentation and stakeholder management abilities.
• Ability to remain calm and professional under pressure.
• Strong attention to detail and report-writing skills.
• Comfortable working independently and as part of a team.
• Good computer literacy and experience using security systems.

Responsibilities

• Providing a professional and welcoming experience for visitors, staff, and contractors.
• Managing visitor registrations, access cards, and contractor permits.
• Handling reception enquiries and coordinating with facilities management.
• Maintaining visitor and contractor records in line with site procedures.
• Supporting meeting room bookings, access requests, and general administration.
• Conducting patrols and responding to incidents, alarms, and emergencies.
• Ensuring compliance with site security procedures and access requirements.
• Preparing incident reports, daily activity logs, and handover notes.
• Identifying and reporting hazards, maintenance issues, and security concerns.

Skills

Customer service

Reception

Security awareness

Communication skills

Computer literacy

Education

Certificate II in Security Operations

First Aid/CPR Certification

South Australian Security Licence

Tools

Access control systems

CCTV

Incident reporting software

Job description

Certis Australia is seeking a Security Concierge Officer in Adelaide to deliver front-of-house service while supporting site safety and operations. You will greet visitors and staff, manage registrations and access, and coordinate with facilities management.

The role is full-time permanent with a Monday–Friday 9:00am–5:00pm roster. You will perform patrols, incident reporting, and liaise with security systems. A SA security licence and First Aid/CPR are required.