Security Concierge

Wrightway Security; Sydney; On-site; AUD 39,000 - 52,000; Part time

Job summary

Wrightway Security is seeking a professional receptionist/concierge for Sydney offices. You will greet visitors, manage calls, and uphold security protocols across multiple sites including Macquarie Park, Rhodes, Chatswood, and Sydney CBD.

This role emphasizes excellent customer service, punctuality, and a polished presentation. Candidates must hold a current First Aid Certificate and a security licence (Class 1A; 1E preferred).

Qualifications

• Experience in A-grade commercial buildings.
• Must hold a current First Aid Certificate.
• Must hold a current security licence Class 1A (prefer 1E).

Responsibilities

• Greet guests and customers at a reception desk in a courteous manner.
• Notify personnel of visitors' arrival.
• Answer, screen, and forward calls promptly and professionally.
• Capture and relay messages accurately.
• Maintain security protocols and workplace safety procedures.
• Conduct building patrols and checks, assist with tenant events.

Skills

Communication skills

Punctual & responsible

Customer service

Presentable & well groomed

Multitasking

Education

First Aid Certificate

Security licence Class 1A (1E preferred)

Tools

MS Office

Security systems knowledge

Job description

Our staff are our most valuable asset, as they represent our company and serve as the frontline of our services. We work closely with each individual to understand their commitments and requirements, ensuring a roster and work environment that align with their lifestyle.

As a premier service provider, Wrightway Security Services Pty Ltd has proudly served Sydney and the wider New South Wales region for over 21 years. We offer a comprehensive range of services, including on‑site security and concierge services for corporate, retail, and educational facilities, as well as event security for local councils and other entities.

Our commitment to exceptional customer service has earned us industry recognition for delivering the highest level of quality service. Many of our clients refer to us as the best security company, recognising our dedication to going above and beyond expectations. Wrightway Security is a 100% privately owned Australian company.

ML 409708434

Qualifications & experience

• Experience working at an A grade commercial building
• Familiar with and knowledgeable about MS Office products
• Possess excellent communication skills
• Must be punctual and responsible
• Knowledge in security systems
• Strong multi‑tasking abilities and customer service skills
• Must hold a current First Aid Certificate
• Must hold a current security license with class 1A and preferably 1E
• Must be well groomed and presented

Key Responsibilities

• Greet guests and customers warmly and professionally at a reception desk
• Notify relevant personnel promptly of visitors' arrival
• Answer, screen, and forward calls in a timely and courteous manner
• Accurately capture and relay messages
• Follow procedures to maintain security and workplace health and safety
• Conduct building patrols and checks
• Assist building manager with various tasks
• Manage maintenance contractors
• Assist with planning and coordinating tenant events and communications
• Ensure lobby facilities and common areas are tidy and well‑maintained
• Report incidents, hazardous conditions, and emergencies immediately

Tasks & responsibilities

• Concierge and Security
• Monitor CCTV and access control systems
• Locking and unlocking of building
• Act as Chief Warden during emergencies
• Check site safety and functionality
• Issue keys/cards and IDs to staff and contractors and Program access cards
• Control access to the site and assist tenants and visitors with information
• Internal patrols
• Set rosters available with a great work/life balance
• Multiple sites across Macquarie Park, Rhodes, Chatswood and Sydney CBD
• Part‑time & Casual positions available
• Award pay or above with all entitlements

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