Section Waiter

Vineria Luisa Pty; Sydney; On-site; AUD 79,000 - 85,000; Full time

Benefits offered by this job

Staff discounts across venues

Training and upskilling programs

Career growth opportunities

Employee assistance program

Job summary

Vineria Luisa Pty in Sydney is seeking passionate Section Waiters with wine service experience to join our team. This casual role will start now with full-time opportunity for the right candidate.

You will provide impeccable food and wine service, manage orders with POS, and help deliver an affordable yet premium dining experience. Benefits include tips, staff discounts, training, and career growth within Maestro Hospitality Group.

Qualifications

• Full Australian working rights.
• Fluent English (spoken and written).
• 1-3 years' experience in premium dining as a Section Waiter and/or Diploma hospitality studies.
• Strong ability to build rapport and remember guests.
• Confident using POS systems.
• Ability to remain calm under pressure.
• Excellent attention to detail and grooming standards.
• Strong communication skills.
• Commitment to delivering memorable guest experiences.
• Flexibility to work evenings, weekends, and public holidays required.

Responsibilities

• Manage your section during service and ensure a seamless guest experience.
• Prepare the restaurant for service, ensuring your section is fully set, stocked, and clean.
• Provide menu recommendations and confidently explain dishes and concepts.
• Offer food and beverage pairing suggestions.
• Accurately take and manage orders using POS.
• Check and manage dietary requirements.
• Maintain clear communication with FOH and BOH teams.
• Monitor guest satisfaction and resolve any issues promptly.
• Ensure bill accuracy and professional presentation.
• Process cash and card payments.

Skills

Wine service

Premium dining

Communication

Grooming standards

POS experience

Guest rapport

Evening/weekend availability

Fluent English

Education

Diploma hospitality studies

Job description

Welcome to Vineria Luisa - your neighbourhood restaurant, wine bar, gintoneria, and pre/post-theatre go-to.

We bring the charm of Italy to the heart of the city, with a focus on simple, honest dishes executed exceptionally well. Our menu is rooted in tradition - Italian snacks, daily specials, and comforting classics - all designed to pair beautifully with our curated cocktail list and Italian varietal-driven cellar. Every wine is available by the glass.

We're on the lookout for passionate Section Waiters with wine service experience to join our team and help deliver an affordable yet premium dining experience that celebrates flavour, hospitality, and heart.

What We're Looking For

We value personality, Italianity, and genuine passion. If you have a love for Italian food and wine and thrive in a fast-paced environment, we want to hear from you.

Please note that this role will be casual to begin with. Full time will be offered to the right candidate.

Essential Requirements

• Full Australian working rights
• Fluent English (spoken and written)
• Valid NSW RSA
• 1-3 years' experience in premium dining as a Section Waiter and/or Diploma hospitality studies
• Strong ability to build rapport and remember guests
• Confident using POS systems
• Ability to remain calm under pressure
• Excellent attention to detail and grooming standards
• Strong communication skills
• Commitment to delivering memorable guest experiences
• Flexibility to work evenings, weekends, and public holidays required

Bonus Points

• Italian food & wine knowledge
• Food and wine pairing experience
• Experience with SevenRooms or similar reservation platforms
• Italian language skills

Key Responsibilities

• Manage your section during service and ensure a seamless guest experience
• Prepare the restaurant for service, ensuring your section is fully set, stocked, and clean
• Provide menu recommendations and confidently explain dishes and concepts
• Offer food and beverage pairing suggestions
• Accurately take and manage orders using POS
• Check and manage dietary requirements
• Maintain clear communication with FOH and BOH teams
• Monitor guest satisfaction and resolve any issues promptly
• Ensure bill accuracy and professional presentation
• Process cash and card payments

Why Join Us?

• Work/life balance is a priority
• Above Restaurant Industry Award casual rates
• Salary range of $79,000 - $85,000 + super
• Generous share of tips
• Staff incentives and performance bonuses
• Access to our Employee Assistance Program (EAP) for wellbeing and mental health support
• Ongoing training and education, including superannuation information sessions and financial wellbeing resources
• Ongoing training and upskilling opportunities
• Career growth within Maestro Hospitality Group
• Staff discounts across all our venues