SDA Operations Lead: Multi-Site Impact & Compliance

SDA Options; City of Monash; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Autonomy

Direct access to Owners

Make a difference

Job summary

SDA Options in Melbourne is seeking an Operations Manager to lead our SDA portfolio across 33 dwellings and 20 sites, ensuring high-quality homes, safety, and regulatory compliance under NDIS standards. You will manage the Sales, Maintenance, Compliance and Administration teams, partner with families and SIL providers, and report to the Owners, delivering consistent operating systems and audit readiness.

The successful candidate will bring senior multi-site leadership, a background in

Qualifications

• Senior leadership across multiple sites is required.
• Experience managing facilities/building or disability services.
• Strong knowledge of NDIS regulatory frameworks and audits.

Responsibilities

• Lead operational performance across 33 dwellings and 20 sites.
• Oversee Sales, Maintenance, Compliance and Administration teams.
• Develop and implement policies, procedures and QA frameworks.
• Ensure ongoing compliance with SDA Rules and relevant safety legislation.

Skills

Senior operational leadership

Multi-site portfolio management

Stakeholder communication

Conflict resolution

Education

Bachelor's degree in Property Management or related field

Tools

myNDIS provider portal

NDIA notifications system

Job description

SDA Options in Melbourne is seeking an Operations Manager to lead our SDA portfolio across 33 dwellings and 20 sites, ensuring high-quality homes, safety, and regulatory compliance under NDIS standards. You will manage the Sales, Maintenance, Compliance and Administration teams, partner with families and SIL providers, and report to the Owners, delivering consistent operating systems and audit readiness.

The successful candidate will bring senior multi-site leadership, a background in