School Uniform Shop Supervisor – Part-Time, On-Site

St Hildas School; Gold Coast City; On-site; AUD 32,000 - 40,000; Part time

Job summary

St Hilda's School Gold Coast Queensland is seeking an experienced Retail Supervisor to lead the School Uniform Shop operations, overseeing stock, customer service, and a small team of casual staff. This role reports to the Operations Manager and is on-site, four days a week during term time.

You will manage stock levels, handle POS, assist with fittings, coordinate online orders, and work closely with administration to deliver exceptional service to students, parents and staff within a

Qualifications

• Three to five years' retail experience, with supervisory or managerial experience essential.
• Proficiency with point-of-sale systems, online sales platforms and Microsoft Office (Word and Excel).
• Strong communication skills and the ability to assist a diverse customer base of parents, students and staff.
• Demonstrated ability to lead and motivate a team in a fast-paced environment.
• Excellent time management, attention to detail and multitasking ability.
• A friendly, approachable and patient manner, with exceptional personal presentation.
• Alignment with the values and Christian ethos of a faith-based girls' school.

Responsibilities

• Oversee the day-to-day running of the Uniform Shop and maintain high visual merchandising standards.
• Advise customers and the team on sizing, product selection and availability.
• Resolve enquiries and complaints with a solutions-focused approach.
• Assist with fitting sessions during peak periods and during the start of the school year.
• Collaborate with School administration on special requests, uniform changes and new product launches.
• Forecast, purchase and control stock; check and approve supplier invoices on receipt.
• Oversee stocking, shelving and stock takes; manage online uniform orders.
• Act as key liaison with suppliers and work with the Operations Manager on annual orders.
• Operate the point-of-sale system and balance end-of-day takings; assist with sales reporting.
• Liaise with Finance on invoices, payments and reconciliation.
• Supervise, train and develop Retail staff; meet with the Operations Manager on performance.
• Uphold WHS, child safety and School policy requirements in the store.

Skills

Point-of-sale systems

Online sales platforms

Microsoft Office

Team leadership

Job description

St Hilda's School Gold Coast Queensland is seeking an experienced Retail Supervisor to lead the School Uniform Shop operations, overseeing stock, customer service, and a small team of casual staff. This role reports to the Operations Manager and is on-site, four days a week during term time.

You will manage stock levels, handle POS, assist with fittings, coordinate online orders, and work closely with administration to deliver exceptional service to students, parents and staff within a