School Uniform Shop Supervisor (Part-Time, Term Time)

St Hilda; Gold Coast City; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Staff onsite parking

Fitness Passport

Employee assistance program

Professional development

Job summary

St Hilda’s School on Queensland’s Gold Coast is seeking an experienced Retail Supervisor to manage the on-site School Uniform Shop.

You will lead the Retail Coordinator and casual staff, oversee stock, pricing, and customer service, and work closely with administration on uniform changes and special requests.

This 4-day-per-week, term-time role runs 7.5 hours per day, Monday, Tuesday, Thursday and Friday, starting 7 January 2027 for maternity cover until 30 November 2027.

Qualifications

• Three to five years’ retail experience with supervisory or managerial responsibilities.
• Proficiency with point-of-sale systems, online sales platforms and Microsoft Office.
• Strong communication skills and ability to assist a diverse customer base.
• Proven ability to lead and motivate a team in a fast-paced environment.
• Excellent time management, attention to detail and multitasking.
• Friendly, approachable and patient manner with professional presentation.
• Alignment with faith-based values and Christian ethos of St Hilda’s School.

Responsibilities

• Oversee the daily running of the Uniform Shop and maintain high visual merchandising standards.
• Advise customers on sizing, product selection and availability.
• Resolve enquiries and complaints with a solutions-focused approach.
• Assist with fitting sessions during peak periods.
• Collaborate with School administration on special requests and new product launches.
• Forecast stock, purchase and manage stock control; approve supplier invoices.
• Operate the point-of-sale system and balance end-of-day takings.
• Lead, train and develop retail staff; conduct regular performance reviews.
• Uphold WHS, child safety and school policy in-store.

Skills

Retail leadership

Team motivation

Customer service

Communication

Time management

Professional presentation

Faith-based alignment

Tools

POS systems

Online sales platforms

Microsoft Office

Job description

St Hilda’s School on Queensland’s Gold Coast is seeking an experienced Retail Supervisor to manage the on-site School Uniform Shop.

You will lead the Retail Coordinator and casual staff, oversee stock, pricing, and customer service, and work closely with administration on uniform changes and special requests.

This 4-day-per-week, term-time role runs 7.5 hours per day, Monday, Tuesday, Thursday and Friday, starting 7 January 2027 for maternity cover until 30 November 2027.