Scheduling Officer/ Administration Assistant

Woodforde Group; City of Brisbane; On-site; AUD 52,000 - 55,000; Full time

Benefits offered by this job

Free onsite parking

Friendly team culture

Modern office environment

Job summary

Woodforde Group in Eagle Farm, Brisbane, is seeking a Scheduling Officer/Administration Assistant to coordinate service bookings, handle inquiries and maintain records. The role supports the Operations team and ensures smooth day-to-day admin processes.

You will use Excel and internal systems, manage rosters, entry data, and generate reports. Immediate start, 8:00am–4:00pm, Monday to Friday, with on-site parking and a friendly team.

Qualifications

• Experience in scheduling, coordination or administration.
• Strong attention to detail and organisational skills.
• Advanced Microsoft Office skills, particularly Excel.
• Excellent written and verbal communication.

Responsibilities

• Coordinating and scheduling appointments and service bookings.
• Managing incoming calls, emails and customer enquiries.
• Updating and maintaining records and databases.
• Data entry and reporting activities.
• Assisting with staff rosters and scheduling adjustments.
• Supporting the wider team with administration tasks.
• Using Excel and internal systems to manage information.

Skills

Scheduling/Administration

Attention to detail

Communication

Multitasking

Customer-focused

Quick learner

Tools

Excel

Internal systems

Job description

Scheduling Officer/ Administration Assistant

The Opportunity
Woodforde Group is partnering with a well-established Australian service organisation to recruit an experienced Scheduling Coordinator/ Administration Assistant for an immediate temporary opportunity based in Eagle Farm.

Operating successfully for more than 30 years, this organisation has built a strong reputation for delivering high-quality services across Queensland. With a friendly, down-to-earth culture and a supportive leadership team, this is a fantastic opportunity to join a welcoming workplace and make an immediate impact.

Your Role

Working closely with the Operations team, you will play a key role in coordinating schedules, managing customer enquiries and ensuring the smooth day-to-day running of administrative processes.

Key Responsibilities:

• Coordinating and scheduling appointments and service bookings
• Managing incoming phone calls, emails and customer enquiries
• Updating and maintaining accurate records and databases
• Data entry and reporting activities
• Assisting with daily staff rosters and scheduling adjustments
• Supporting the wider team with administration tasks
• Utilising Excel and other internal systems to manage information effectively

About You

To be successful in this role, you will bring:

• Previous scheduling, coordination or administration experience
• Strong attention to detail and organisational skills
• Advanced Microsoft Office skills, particularly Excel
• Excellent communication skills, both written and verbal
• The ability to multitask and manage competing priorities
• A proactive, customer-focused approach
• Confidence learning new systems and processes quickly

What's on Offer?

• Immediate start available
• $38.95 per hour + Superannuation
• Convenient Eagle Farm location
• Free onsite parking
• Friendly, supportive team culture
• Modern office environment
• Monday to Friday hours, 8:00am - 4:00pm

Additional information

• Temporary opportunity with immediate commencement
• Eagle Farm location | Free onsite parking
• Supportive team culture | Modern office environment

At Woodforde Group we support and celebrate diversity and do not discriminate. We are for all people, regardless of difference, and know that the more inclusive we are the stronger our work culture and the better our service delivery will be. All employment is decided on the basis of qualifications, experience, merit and business needs. We encourage people of all ages, backgrounds, orientations and walks of life to apply and feel comfortable in their own skin.