Scheduler

Autism Association Of Western Australia; Canberra; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Fridays off

Fitness Passport

Job summary

The Autism Association of Western Australia is seeking a Scheduler for a Permanent Full-Time role based in Shenton Park. You will report to the Scheduling Coordinator and ensure timely rostering of staff to support clients across all demographics.

You will manage rosters, handle leave and training, and liaise with internal stakeholders to answer scheduling inquiries. The successful candidate will have rostering experience in disability or aged care, strong MS Office/CRM skills, and a commitment

Qualifications

• Scheduling or rostering experience, preferably within Disability or Aged Care.
• Proficiency in Microsoft Office, Customer Relationship Management and rostering software.
• Strong organisation and time management with ability to meet deadlines.
• Customer service focus with understanding of person-centred and inclusive support for people with autism.

Responsibilities

• Manage Support Worker and Coordinator scheduling and rosters.
• Create rosters and distribute to staff.
• Contact staff to cover shortfalls including emergencies.
• Process leave requests, induction, training, new starters and invoices.
• Answer general scheduling enquiries from internal stakeholders.

Skills

Scheduling experience

MS Office & CRM

Organisation & time management

Customer service focus

Communication skills

Initiative & independence

Tools

Rostering software

Microsoft Office

CRM system

Job description

• Permanent Full-Time role based in Shenton Park

• Permanent Full-Time role based in Shenton Park
• Sunday-Thursday working days – have every Friday & Saturday off!
• Salary Packaging available – pay less tax and your take home pay increases
• Permanent Full-Time role based in Shenton Park
• Sunday-Thursday working days – have every Friday & Saturday off!
• Salary Packaging available – pay less tax and your take home pay increases

Reporting to the Scheduling Coordinator, the Scheduler is responsible for ensuring the timely and accurate rostering of staff to deliver responsive services to our clients. You will ensure individual client needs are supported by making sure the right staff with the right skills and qualifications are rostered to work with the individual. Duties include but not limited to:

• Management of Support Worker and Coordinator scheduling and rosters
• Creating rosters and distributing them to support staff.
• Contacting staff to cover staff shortfalls including emergency replacements.
• Processing leave requests, induction paperwork, training schedules, new starters & invoices
• Answer general scheduling enquiries from internal stakeholders.

About You

You will have strong communication skills and be confident speaking with individuals from all demographics and backgrounds. You'll have a systematic approach, excellent attention to detail and confidence in working across multiple platforms. You have a 'can do' attitude and are proactive and logical in your problem-solving approach. To succeed in this role, you will also have:

• Scheduling or rostering experience, preferably within the Disability or Aged Care sector, or similar
• Demonstrated proficiency in Microsoft Office, Customer Relationship Management, and rostering software.
• Highly developed organisation and time management skills with the ability to work to deadlines and manage competing priorities.
• Strong customer service focus with understanding of person-centred and inclusive support of people with Autism
• Proven ability to use initiative and work both independently and in a collaboratively.
• Financial benefits: Save on everyday expenses with unique access to discounts with Westpac, Medibank, and other major brands and retailers.
• Salary packaging: up to $15,900 per annum + up to $2,650 for meals and entertainment. Salary packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases!
• Fitness Passport: Heavily discounted access to multiple gyms, group fitness and aquatic facilities across Perth metropolitan area.

About Us

The Autism Association is one of Australia's largest For-Purpose Specialist Autism Service Providers, providing a range of services to individuals of all ages. We are inspired every day to make a difference in the lives of people with Autism and are deeply committed to assisting them to achieve the life and opportunities they choose.

We are an equal opportunity employer. We are committed to upholding our values on equity, diversity and inclusion in our recruitment and workplace culture – a place where everyone feels valued, heard and supported. We strive to make our roles and workplace accessible to people with disability and culturally appropriate to individuals of an Aboriginal and Torres Strait background.

The Autism Association of WA is a Child Safe Organisation and is committed to ensuring the safety and wellbeing of all children.

No agency referrals will be accepted at this time.