Scheduling Coordinator

AG Security Group; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Modern Torrensville offices

Career development opportunities

Stable, full-time role

Job summary

AG Security Group is seeking a highly organised Scheduling Coordinator to join the Security Officers & Patrols team at our Torrensville Head Office in Adelaide. This fast-paced role focuses on effective rostering, admin support and client service to ensure operations run smoothly.

Responsibilities include coordinating rosters, handling last-minute changes, processing timesheets, maintaining records, and assisting with HR administration when required.

Qualifications

• Previous experience in scheduling, rostering or workforce coordination.
• Strong administration experience.
• Excellent organisational and time management skills.
• Intermediate Microsoft Excel and Word skills.
• Experience with rostering systems (Deputy preferred).

Responsibilities

• Coordinate and maintain security officer rosters.
• Manage last-minute roster changes due to leave, illness or client requests.
• Communicate roster updates with field staff.
• Process timesheets and maintain databases/records.
• Prepare client reports and operational documentation.
• Assist with HR administration and onboarding when required.
• Provide excellent customer service to clients and team members.
• Support continuous improvement initiatives within the department.
• Review and approve Sub-Contractor invoices.

Skills

Scheduling experience

Administration

Organisational skills

Attention to detail

Communication

Excel

Deputy rostering

Word processing

Tools

Deputy rostering software

Job description

Join one of South Australia's leading security companies.

AG Security Group has been protecting people, property and critical infrastructure for over 35 years. We are an award-winning security provider with operations across Australia, delivering security personnel, patrols, electronic security solutions and integrated security services to a wide range of clients.

Due to continued growth, we are looking for a highly organised and proactive Scheduling Coordinator to join our Security Officers & Patrols team based at our Torrensville Head Office.

This is a fast-paced role where no two days are the same. You'll play a vital part in ensuring our security officers are scheduled effectively, client requirements are met, and our operations continue to run smoothly.

About the Role

As Scheduling Coordinator, you will be responsible for coordinating staff rosters, responding to daily operational changes, supporting our Security Officers and Patrols team, and providing high-quality administrative support.

Your responsibilities will include:

• Coordinating and maintaining security officer rosters
• Managing last-minute roster changes due to leave, illness or client requests
• Communicating roster updates with field staff
• Processing timesheets
• Maintaining databases and operational records
• Preparing client reports and operational documentation
• Assisting with internal communications and administration
• Supporting recruitment, onboarding and general HR administration when required
• Providing exceptional customer service to clients and team members
• Supporting continuous improvement initiatives across the department
• Approval of Sub-Contractor invoices

About You

You are someone who enjoys solving problems, thrives in a busy environment and loves being organised.

You'll ideally have:

• Previous experience in scheduling, rostering or workforce coordination
• Strong administration experience
• Excellent organisational and time management skills
• High attention to detail
• The ability to prioritise competing deadlines
• Excellent communication and customer service skills
• Intermediate Microsoft Excel and Word skills
• Experience using rostering or workforce management systems (Deputy experience highly regarded)
• Experience in the security, trades, construction or service industries will be viewed favourably

Why Join AG Security Group?

At AG Security Group, our people are our greatest asset. We invest in our team and provide opportunities to develop your career within a growing organisation.

We offer:

• Supportive and collaborative team environment
• Modern offices based in Torrensville
• Ongoing training and career development
• Employee Assistance Program (EAP)
• Opportunity to work for an award-winning Australian company
• Stable, full-time employment with long-term career opportunities

If you're an organised, customer-focused professional who enjoys coordinating people and keeping operations running smoothly, we'd love to hear from you.

AG Security Group is proud to be an equal opportunity employer. We celebrate diversity and welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples.