Schedule Coordinator

Thermoscan Inspection Services; City of Brisbane; On-site; AUD 65,000 - 85,000; Full time

Job summary

Thermoscan Inspection Services seeks a Schedule Coordinator to join our team in Brisbane. You will handle scheduling, travel coordination, CRM data entry, and outbound calls to support sales, while delivering excellent customer service and maintaining strong client relationships.

The role requires 2+ years in administration, proficiency in Microsoft Office, and a proactive, organized communicator who can manage multiple priorities in a fast-paced environment. Australian work rights are required.

Qualifications

• 2+ years of administration experience.
• Scheduling exposure or experience.
• Proficient with Microsoft Office and CRM systems.
• Excellent communication skills.

Responsibilities

• Schedule appointments and manage changes with flexibility.
• Coordinate interstate and international travel for the team.
• Maintain accuracy in CRM systems and data entry.
• Handle outbound calls and telemarketing to support sales.
• Provide outstanding customer service and build relationships with clients and internal teams.
• Prioritise tasks, manage deadlines and ensure smooth operations.

Skills

Administration

Scheduling

CRM systems

Microsoft Office

Customer service

Time management

Communication skills

Tools

CRM systems

Microsoft Office

Job description

Thermoscan Inspection Services – Loganholme QLD

ARA Thermoscan is a market leader in thermal imaging and preventative electrical maintenance, serving more than 7,000 facilities across Australasia. We're committed to delivering high-quality preventative maintenance programs that keep businesses safe and operational. As we continue to expand, we're seeking a motivated Schedule Coordinator to join our dynamic team.

About Us

ARA Thermoscan is a market leader in thermal imaging and preventative electrical maintenance, serving more than 7,000 facilities across Australasia. We're committed to delivering high-quality preventative maintenance programs that keep businesses safe and operational. As we continue to expand, we're seeking a motivated Schedule Coordinator to join our dynamic team.

Why Join Us?

• Be part of a fun, passionate, and supportive team.
• Work in a fast-paced environment where no two days are the same.
• Contribute to an organisation built on safety, integrity, communication, accountability, and customer focus.
• Develop your career alongside motivated, innovative executives.

About the Role

• Scheduling appointments and managing changes with flexibility.
• Coordinating interstate and international travel for our team.
• Maintaining accuracy in CRM systems and data entry.
• Handling outbound calls and telemarketing to assist with sales.
• Providing outstanding customer service and building lasting relationships with clients and internal teams.
• Prioritising tasks, managing deadlines, and ensuring smooth operations.
• Applicants must have unrestricted Australian work rights to be eligible for this position.

What We're Looking For

• Organised and detail-oriented, with a strong sense of urgency.
• Skilled in Microsoft Office at an intermediate to advanced level.
• Experienced in administration (2+ years), ideally with scheduling exposure.
• Confident with time management and balancing competing priorities.
• A professional communicator, both on the phone and in writing.
• Someone who thrives in building relationships and solving problems.
• And importantly… you bring a healthy dose of common sense!