Salesforce Administrator

South West Institute of TAFE; Warrnambool; On-site; AUD 79,000 - 96,000; Full time

Benefits offered by this job

Childcare facility access

Social club with health activities

Employee recognition program

Learning and development opportunities

Employee Assistance Program

Job summary

South West Institute of TAFE – Warrnambool VIC is seeking a Salesforce Administrator to manage day-to-day admin, configuration, maintenance and improvement of Salesforce and related applications. You will provide user support, uphold data quality and access controls, and implement approved configuration changes.

Reporting to the Team Leader – Digital Transformation, you will collaborate with internal stakeholders and external service providers to resolve complex issues and support ongoing

Qualifications

• Salesforce Certified Platform Administrator certification with relevant Salesforce Administration work experience in a customer service environment
• Have 1 to 3 years relevant work experience
• Variations of the above will be considered
• Previous experience working in the VET Sector
• Employee Victorian Working with Children Check and satisfactory Police Check

Responsibilities

• The Salesforce Administrator supports the day-to-day administration, configuration, maintenance and improvement of Salesforce and associated applications.
• Reporting to the Team Leader – Digital Transformation, the role provides user support, maintains data quality and access controls, and implements approved configuration changes.
• The Salesforce Administrator works with internal stakeholders and external service providers to resolve complex issues and support ongoing enhancements.

Skills

Salesforce

CRM systems

Microsoft Visio

Jira

Education

Salesforce Certified Platform Administrator

Tools

Salesforce

Microsoft Visio

Jira

Job description

South West Institute of TAFE – Warrnambool VIC

4d ago , from South West Institute of TAFE

• Full-time 38 hours per week, fixed-term 6-month contract (parental leave)
• Warrnambool Campus

• Full-time 38 hours per week, fixed-term 6-month contract (parental leave)
• Warrnambool Campus
• $87,521 per annum plus superannuation

The Salesforce Administrator supports the day-to-day administration, configuration, maintenance and improvement of Salesforce and associated applications. Reporting to the Team Leader – Digital Transformation, the role provides user support, maintains data quality and access controls, and implements approved configuration changes.

The Salesforce Administrator works with internal stakeholders and external service providers to resolve complex issues and support ongoing enhancements.

The must haves

Mandatory requirements

• Salesforce Certified Platform Administrator certification with relevant Salesforce Administration work experience in a customer service environment
• Have 1 to 3 years relevant work experience
• Variations of the above will be considered
• Previous experience working in the VET Sector
• Employee Victorian Working with Children Check and satisfactory Police Check

Highly desirable requirements

• Experience using Microsoft Office products, and relevant industry software and programs
• Strong computer skills especially CRM systems (Salesforce essential), Microsoft Visio, Jira and other project management software

About us

South West TAFE was awarded Victorian Training Awards Large Training Provider in 2026, and is the leading provider of vocational education and training in South West Victoria.

From healthcare, business and technology to trades, arts and agriculture, we deliver over 150 courses to approximately 6,000 students across four campuses in the region.

Our focus is on preparing our students for the careers of tomorrow, equipping graduates with job-ready practical skills to succeed in a changing world of work.

We are equally committed to creating a supportive and diverse workplace where our people can grow and thrive. In 2026, SWTAFE was ranked #1 in the Victorian TAFE sector for employee engagement.

What we can offer you

• Priority applications to a Warrnambool council-run day care facility
• Fun social club with health and wellbeing activities
• Employee recognition program
• Continuous opportunities for tailored learning and development
• Accessible Employee Assistance Program including an easy to navigate app

Any Questions?Please contact:

Zaid Haque, Team Leader - Digital Transformation

03 5564 8***

**********@swtafe.edu.au

A full position description is available from the Careers at SWTAFE webpage.

Applications close: Wednesday, 4 November 2026

Successful applicants will require a Working with Children Check and a National Police Record Check.

South West TAFE is a child safe and equal opportunity employer; fostering a fair, safe and inclusive environment and embraces all forms of diversity.

We strongly encourage applications from people with a variety of attributes, including but not limited to:

• A person with a disability
• Aboriginal and/or Torres Strait Islander
• Culturally and linguistically diverse
• LGBTIQA+

If you require any adjustments to assist you with your application, please contact South West TAFE's Recruitment Team on 03 5564 8*** or by emailing ***********@swtafe.edu.au