Salesforce Administrator

Victorian Gambling and Casino Control Commission; Melbourne; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Collaborative culture that encourages.

Salary sacrifice options

Flexible working options

influenza vaccination program and EAP

Accommodations for different needs

Job summary

The Victorian Gambling and Casino Control Commission in Melbourne is modernising its information and digital enablement by delivering effective Salesforce solutions. The Salesforce Administrator/Developer will partner with stakeholders to configure, test, release manage and support Salesforce, driving automation and user experience improvements.

To be successful you will hold a tertiary qualification and Salesforce Admin (essential) with Developer certifications preferable, and experience

Qualifications

• Tertiary qualification in relevant discipline.
• Salesforce Admin certification is essential.
• Developer Certifications are preferable.
• Proven experience as Salesforce Administrator/Developer.
• Ability to translate requirements into effective Salesforce solutions.
• Experience designing and implementing scalable Salesforce solutions.
• Experience driving business process improvements using Agile, SDLC and project management methodologies.
• Extensive experience designing, developing and implementing in Salesforce OmniStudio solutions, including configuration, data integration, scripting, release management and coding (essential).

Responsibilities

• Configure, test, release manage and provide user support for Salesforce.
• Identify opportunities to streamline processes and improve user experience.
• Partner with business stakeholders to translate requirements into effective solutions.
• Design and implement scalable Salesforce solutions.

Skills

Salesforce Admin

Salesforce Developer Certifications

Experience as Salesforce Administrator

Translate requirements into solutions

Agile, SDLC & project management

OmniStudio configurations

Education

Tertiary qualification in relevant discipline

Tools

Salesforce OmniStudio

Salesforce release management

Data integration scripting

Job description

Victorian Gambling and Casino Control Commission – Melbourne VIC

At the Victorian Gambling and Casino Control Commission (VGCCC), we are modernising how we regulate the gambling sector. Our risk-based approach focusses on building deep understanding of the key risks that impact community safety and the integrity and fairness of the gambling industry.

This position sits within the Information and Digital Enablement (IDE) Division which leads the delivery and support of the VGCCC's information and digital technology services. The division is responsible for technology infrastructure, records management, business systems, and cyber security, ensuring the security, integrity, and effective management of the Commission's systems and data

Join us and play a key role in enhancing business efficiency and digital collaboration across the VGCCC.

Why Join Us?

The VGCCC is an independent regulator committed to protecting Victorians by reducing gambling harm and fostering a safe, sustainable gambling sector.

We're a values-driven and inclusive organisation where people are empowered to act with courage, make it happen, work together, respect others, and act with integrity.

We are committed to providing an exceptional employee experience and building a diverse workforce that reflects the communities we serve. We strongly encourage applications from people of all ages, abilities, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, and people who are diverse in gender and sexuality.

Recognised by WORK 180 as an Employer of Choice for Women, we are proud recipients of the 2026 Equitable Employer Awards for Pay Equity and Employee Support and Safety Services

Our Opportunity

The Salesforce Administrator partners with stakeholders across the organisation to deliver effective, user-focused solutions that support business objectives. Responsible for platform configuration, testing, release management and user support, the role drives the ongoing optimisation of Salesforce by identifying opportunities to streamline processes, enhance automation and improve the overall user experience.

To be successful in this position you will have:

• Tertiary qualification in relevant discipline
• Salesforce Admin (essential) and Developer Certifications (preferable)
• Proven experience as a Salesforce Administrator/Developer
• Ability to partner with business stakeholders to translate requirements into effective solutions
• Experience designing and implementing scalable Salesforce solutions
• Experience driving business process improvements using Agile, SDLC and project management methodologies
• Extensive experience designing, developing and implementing in Salesforce OmniStudio solutions, including configuration, data integration, scripting, Salesforce release management and coding (essential)

What we can offer you

We value our employees and provide our people with:

• Collaborative and supportive culture that encourages success and growth.
• An attractive salary package with salary sacrifice options.
• A genuine commitment to support work/life balance (through a range of flexible working options appropriate to the nature of work performed)
• Tailored initiatives that support well-being and psychological safety including an annual influenza vaccination program and Employee Assistance Program (EAP) services.
• A safe and engagingenvironment for all employees, including the adjustments and accommodations we can offer to people with different needs.

Important Information

The successful candidate will be required to complete pre-employment checks, including a nationally coordinated police check and misconduct screening.

This position has been recently advertised. Candidates who applied and were assessed in the previous recruitment process will not be reconsidered for this vacancy.