Salesforce Administrator – 6-Month Contract (Warrnambool)

Southwest TAFE; Warrnambool; Sur place; AUD 79 000 - 96 000; Plein temps

Avantages offerts par ce poste

Council day care facility access

Social club with health & wellbeing

Employee recognition program

Learning and development opportunities

Employee Assistance Program (app)

Résumé du poste

South West TAFE is seeking a Salesforce Administrator to manage day-to-day Salesforce configurations, data quality, and user support at the Warrnambool Campus. The role reports to the Team Leader – Digital Transformation and collaborates with internal teams and external providers to implement approved changes.

Mandatory Salesforce Platform Administrator certification with relevant experience in a customer service setting is required, along with 1–3 years of related work history and a Working

Qualifications

• Must hold Salesforce Platform Administrator certification with Salesforce Administration experience in a customer service environment
• 1–3 years relevant work experience required
• Variations of the above will be considered
• Previous experience in the VET sector preferred
• Victorian Working with Children Check and Police Check required

Responsabilités

• Support day-to-day administration, configuration, maintenance and improvement of Salesforce and related applications
• Provide user support and maintain data quality and access controls
• Collaborate with internal stakeholders and external service providers to resolve issues and implement enhancements

Connaissances

CRM Salesforce

Customer service

Data quality

Stakeholder collaboration

Formation

Salesforce Platform Administrator certification

1–3 years relevant work experience

VET sector experience

Outils

Salesforce

Microsoft Office

Jira

Microsoft Visio

Description du poste

South West TAFE is seeking a Salesforce Administrator to manage day-to-day Salesforce configurations, data quality, and user support at the Warrnambool Campus. The role reports to the Team Leader – Digital Transformation and collaborates with internal teams and external providers to implement approved changes.

Mandatory Salesforce Platform Administrator certification with relevant experience in a customer service setting is required, along with 1–3 years of related work history and a Working