Salesforce Administrator

Victorian Government; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Salary sacrifice options

Flexible working options

Job summary

The Victorian Gambling and Casino Control Commission (VGCCC) is modernising its information and digital capability. The Salesforce Administrator will configure and optimise Salesforce, manage releases and provide user support, working with Agile teams to streamline processes and improve the user experience in Melbourne.

Mandatory Salesforce Admin (essential) and Developer Certifications preferred, with proven experience delivering scalable Salesforce solutions and OmniStudio expertise.

Qualifications

• Salesforce Admin certification required.
• Experience translating business requirements into Salesforce solutions.
• Understanding of Agile/Scrum and SDLC processes.

Responsibilities

• Configure and optimise Salesforce to meet business needs.
• Manage releases, testing and user support for Salesforce systems.
• Develop scalable, automated processes and integrations.
• Partner with stakeholders to translate requirements into effective solutions.

Skills

Salesforce Admin

Salesforce Developer Certifications

Agile

SDLC

Project management

Education

Tertiary qualification in relevant discipline

Tools

Salesforce OmniStudio

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/VG/GC4029

At the Victorian Gambling and Casino Control Commission (VGCCC), we are modernising how we regulate the gambling sector. Our risk-based approach focusses on building deep understanding of the key risks that impact community safety and the integrity and fairness of the gambling industry.
This position sits within the Information and Digital Enablement (IDE) Division which leads the delivery and support of the VGCCC's information and digital technology services. The division is responsible for technology infrastructure, records management, business systems, and cyber security, ensuring the security, integrity, and effective management of the Commission's systems and data
Join us and play a key role in enhancing business efficiency and digital collaboration across the VGCCC.

Why Join Us?

The VGCCC is an independent regulator committed to protecting Victorians by reducing gambling harm and fostering a safe, sustainable gambling sector.

We're a values-driven and inclusive organisation where people are empowered to act with courage, make it happen, work together, respect others, and act with integrity.

We are committed to providing an exceptional employee experience and building a diverse workforce that reflects the communities we serve. We strongly encourage applications from people of all ages, abilities, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, and people who are diverse in gender and sexuality.

Recognised by WORK 180 as an Employer of Choice for Women, we are proud recipients of the 2026 Equitable Employer Awards for Pay Equity and Employee Support and Safety Services

Our Opportunity

The Salesforce Administrator partners with stakeholders across the organisation to deliver effective, user-focused solutions that support business objectives. Responsible for platform configuration, testing, release management and user support, the role drives the ongoing optimisation of Salesforce by identifying opportunities to streamline processes, enhance automation and improve the overall user experience.

To be successful in this position you will have:

• Tertiary qualification in relevant discipline
• Salesforce Admin (essential) and Developer Certifications (preferable)
• Proven experience as a Salesforce Administrator/Developer
• Ability to partner with business stakeholders to translate requirements into effective solutions
• Experience designing and implementing scalable Salesforce solutions
• Experience driving business process improvements using Agile, SDLC and project management methodologies
• Extensive experience designing, developing and implementing in Salesforce OmniStudio solutions, including configuration, data integration, scripting, Salesforce release management and coding (essential)

What we can offer you

We value our employees and provide our people with:

• Collaborative and supportive culture that encourages success and growth.
• An attractive salary package with salary sacrifice options.
• A genuine commitment to support work/life balance (through a range of flexible working options appropriate to the nature of work performed)
• Tailored initiatives that support well-being and psychological safety including an annual influenza vaccination program and Employee Assistance Program (EAP) services.
• A safe and engagingenvironment for all employees, including the adjustments and accommodations we can offer to people with different needs.

Important Information

The successful candidate will be required to complete pre-employment checks, including a nationally coordinated police check and misconduct screening.

This position has been recently advertised. Candidates who applied and were assessed in the previous recruitment process will not be reconsidered for this vacancy.

Applications close Thursday 5 November 2026 at 11.59pm