Sales Support Specialist

Chubb Fire & Security; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Career development opportunities

Leader development workshops

Supportive team culture

Employee discount portal

Fitness Passport

Job summary

Chubb Fire & Security is seeking a highly organized sales support and commercial coordination professional based in Salisbury, Queensland. You will back our BDMs and Account Managers by streamlining processes, advancing actions, and improving sales data to free time for strengthening customer relationships and pursuing growth opportunities.

Relocation to Heritage Park is anticipated early next year. The role requires coordinating across Sales, Operations, Finance and Commercial, with a focus on

Qualifications

• Experience in sales support, sales operations or commercial coordination.
• Exposure to tenders, bids, pricing, contracts or account support.
• Strong CRM, pipeline and opportunity-management capability.
• Advanced Microsoft Office skills, particularly Excel and PowerPoint.
• Experience preparing reports and customer-facing documents.
• Strong written communication and stakeholder-management skills.
• Confidence working across sales, operational and commercial teams.
• A practical approach to improving processes and reducing rework.

Responsibilities

• Coordinate customer documentation and onboarding requirements.
• Support proposals, tenders, quotations and pricing submissions.
• Prepare sales presentations, packs and capability statements.
• Manage actions for bids, key accounts and contract changes.
• Coordinate input from Sales, Operations, Finance and Commercial.
• Maintain accurate CRM opportunities, activities and account data.
• Produce pipeline, forecast and sales performance reports.
• Track approvals, renewals and key customer commitments.
• Improve sales tools, templates, processes and team handovers.
• Keep priorities moving by proactively following up key actions.

Skills

Sales support

Sales operations

Commercial coordination

CRM

Stakeholder management

Report preparation

Tools

CRM

Excel

PowerPoint

Job description

About Us

With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind.As part of APi Group, a global leader in safety and specialty services, Chubb brings industry‑leading expertise, trusted reliability, and forward‑thinking technology to every customer and community we serve.

With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind.As part of APi Group, a global leader in safety and specialty services, Chubb brings industry‑leading expertise, trusted reliability, and forward‑thinking technology to every customer and community we serve.

About the Role

Are you a highly organised sales support, bid or commercial coordination professional who enjoys turning complex work into clear outcomes?

Based in Salisbury, you will be the trusted coordination partner behind our BDMs and Account Managers. By streamlining processes, progressing key actions and improving sales data, you will give the team more time to strengthen customer relationships, retain key accounts and pursue growth opportunities.

If you enjoy improving how things work and seeing the commercial impact of your contribution, this is an opportunity to make your mark.

Please note: we will be relocating to our brand new, purpose built facility in Heritage Park early next year

What You’ll be Doing

• Coordinate customer documentation and onboarding requirements
• Support proposals, tenders, quotations and pricing submissions
• Prepare sales presentations, packs and capability statements
• Manage actions for bids, key accounts and contract changes
• Coordinate input from Sales, Operations, Finance and Commercial
• Maintain accurate CRM opportunities, activities and account data
• Produce pipeline, forecast and sales performance reports
• Track approvals, renewals and key customer commitments
• Improve sales tools, templates, processes and team handovers
• Keep priorities moving by proactively following up key actions

What You’ll Bring

You are proactive, commercially aware and confident managing competing priorities. While you have exceptional attention to detail, you can also see the bigger picture and understand what drives strong customer and business outcomes.

• Experience in sales support, sales operations or commercial coordination
• Exposure to tenders, bids, pricing, contracts or account support
• Strong CRM, pipeline and opportunity-management capability
• Advanced Microsoft Office skills, particularly Excel and PowerPoint
• Experience preparing reports and customer-facing documentsStrong written communication and stakeholder-management skills
• Confidence working across sales, operational and commercial teams
• A practical approach to improving processes and reducing rework

Experience in government, facilities management, maintenance, fire protection, security or service-contract environments will be highly regarded.

About You

You are someone who:

• Brings structure and momentum to fast-moving work
• Takes ownership and follows actions through to completion
• Builds credibility across sales and operational teams
• Balances customer, commercial, risk and operational priorities
• Looks for smarter and more efficient ways of working
• Remains calm, adaptable and solutions focused under pressure

Pre‑Employment Requirements: Appointment to this role is subject to the successful completion of a mandatory pre-employment Medical Assessment, Drug and Alcohol screening, and National Police Check. The successful applicant may also be required to obtain and maintain additional security clearances relevant to the role.

Benefits and Perks

• Career development opportunities within a global organization
• “Everyone is a Leader”workshops – Supporting your long-term career progression
• Supportive team culture
• Employeediscount portalacross thousands of retailers (including insurance, health and groceries)
• Fitness Passport for you and your family

We are committed to diversity and inclusion and welcome applicants from different backgrounds. This includes people with a disability, LGBTIQA+ and all cultural backgrounds