Sales Support & Quotes Coordinator - Freight Forwarding

CIMC Wetrans Australia Pty Ltd; Sydney; On-site; AUD 45,000 - 65,000; Full time

Job summary

CIMC Wetrans Australia Pty Ltd – Auburn NSW is seeking an administrative support specialist to assist the sales department in acquiring and retaining customers. The role involves tracking leads, quotes, and maintaining client portfolios while coordinating with agents, sales, and CS teams.

Strong communication, 1–2 years in freight forwarding, and excellent organisational skills are essential. The position offers on-site work in Auburn with a collaborative team environment and growth

Qualifications

• 1-2 years' work experience in freight forwarding industry.
• Flexible and adaptable.
• Mature and confident to deal with a variety of tasks for both company and customers.
• Exceptional communication skills both verbal and written.
• Team player.
• Strong attention to detail and excellent organisational skills.

Responsibilities

• Track sales leads and coordinate and prepare quotes
• Provide customer support and support and monitor sales team and relevant sales data
• Maintain portfolio of clients as assigned
• Document all customer shipping enquiries and provide solution orientated support to win business
• Offer sound administrative support working closely with agents, sales team and CS team on day-to-day activities
• Manage email correspondence both internal and overseas with clients and partners
• Coordinate customer requests within all departments
• Support routine client visits and ad-hoc duties

Skills

Communication skills

Organisational skills

Team player

Attention to detail

Verbal and written communication

Job description

CIMC Wetrans Australia Pty Ltd – Auburn NSW is seeking an administrative support specialist to assist the sales department in acquiring and retaining customers. The role involves tracking leads, quotes, and maintaining client portfolios while coordinating with agents, sales, and CS teams.

Strong communication, 1–2 years in freight forwarding, and excellent organisational skills are essential. The position offers on-site work in Auburn with a collaborative team environment and growth