Sales Support Partner

Cleanaway Careers; Brisbane; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Attractive salary package

Career development opportunities

Paid parental leave

Employee discounts and benefits

Job summary

Cleanaway is building a national Sales Support capability in Brisbane to help account managers focus on customers. As a Sales Support Partner, you will assist with CRM activity, customer communications, reporting, and sales prep to improve consistency and efficiency of the sales process.

You will coordinate with Account Managers and Sales Leaders, prepare customer materials, and ensure data quality across CRM. A proactive, organized professional with strong communication skills is ideal.

Qualifications

• Experience in sales support, sales coordination, commercial support or a comparable business partnering role.
• Understanding of the sales lifecycle, including pipeline management, forecasting or account support.
• Experience using CRM platforms such as Salesforce or similar systems.
• Strong written communication skills and customer-facing professionalism.
• Experience preparing presentations, briefs or customer documentation.
• Confidence interpreting sales data, reporting outputs and CRM information.

Responsibilities

• Partner with Account Managers and Sales Leaders to support agreed sales activities, priorities, and initiatives.
• Coordinate sales rhythms, actions and follow-up to help maintain momentum and visibility.
• Support preparation of customer-facing materials, presentations, and QBR/ABR inputs.
• Coordinate reporting and data requests and provide validated information to support customer conversations.
• Maintain agreed CRM and segment data and follow up data-quality issues within established governance.
• Support approved seller communications, Sales Excellence Hub updates and sales initiatives.
• Work across Sales Excellence and specialist teams to help resolve issues and connect sellers with the right support.
• Contribute to the development of a new national sales support operating model and improved ways of working.

Skills

Sales support

Sales coordination

CRM systems

Data interpretation

Presentations

Tools

Salesforce

Job description

We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

Join us and contribute to making a sustainable future possible, together!

The Opportunity

Cleanaway is building a new national Sales Support capability to help account managers spend more time with customers and less time on administration. As a Sales Support Partner, you will provide practical support across CRM activity, customer correspondence, reporting requests and sales preparation, helping improve the consistency and effectiveness of the sales process.

• Partner with Account Managers and Sales Leaders to support agreed sales activities, priorities, and initiatives.
• Coordinate sales rhythms, actions and follow-up to help maintain momentum and visibility.
• Support preparation of customer-facing materials, presentations, and QBR/ABR inputs.
• Coordinate reporting and data requests and provide validated information to support customer conversations.
• Maintain agreed CRM and segment data and follow up data-quality issues within established governance.
• Support approved seller communications, Sales Excellence Hub updates and sales initiatives.
• Work across Sales Excellence and specialist teams to help resolve issues and connect sellers with the right support.
• Contribute to the development of a new national sales support operating model and improved ways of working.

About You

You are a proactive and organised professional who understands the sales lifecycle and enjoys enabling others to succeed. You can manage competing priorities, communicate confidently with stakeholders and produce high-quality customer-facing material.

• Experience in sales support, sales coordination, commercial support or a comparable business partnering role.
• Understanding of the sales lifecycle, including pipeline management, forecasting or account support.
• Experience using CRM platforms such as Salesforce or similar systems.
• Strong written communication skills and customer-facing professionalism.
• Experience preparing presentations, briefs or customer documentation.
• Confidence interpreting sales data, reporting outputs and CRM information.

Why Join Cleanaway?

We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.

Cleanaway is a national, high-growth, ASX-listed organisation with more than 10,000 employees. Our goal is to be recognised by our customers as the most innovative and sustainable waste management company, with industry leading HSE performance.

• Attractive salary package
• Career development opportunities
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!

Our Process

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

Our recruitment process may involve checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

If you require any adjustments during the recruitment process, please contact us by emailing [e-mail].

Join us on our exciting journey towards a sustainable future.