Key Account Manager - Business Development

Cleanaway; Sydney; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Salary package

Paid parental leave

Employee share plan

Novated leasing

Flu vaccinations

EAP access

Private health insurance discounts

Company discounts

Job summary

Cleanaway is recruiting an experienced Key Account Manager - Business Development in Australia (NSW/ACT). The role focuses on winning and growing large national customers, building strategic partnerships and delivering complex solutions through cross-functional teams.

You will manage end-to-end opportunities from initial prospecting to close, nurturing C-suite relationships and translating customer needs into commercially viable outcomes across multi-site accounts.

Qualifications

• Proven experience in B2B business development and new customer acquisition across industrial or facilities services.
• Strong commercial acumen to balance customer outcomes, margins and growth.
• Ability to influence senior stakeholders, from operations to C-suite.

Responsibilities

• Proactively identify, target and develop new business opportunities
• Build and manage a strong pipeline from prospecting through to close
• Develop tailored solutions for complex, multi-site customer needs
• Lead complex opportunities, proposals and tenders end-to-end
• Build relationships and influence stakeholders from ops teams through to C-suite decision-makers
• Work collaboratively with Commercial, Operations, Bids & Tenders and specialist teams to develop winning, deliverable customer solutions
• Negotiate commercially sound outcomes that balance customer requirements, operational delivery and sustainable growth
• Own newly won customers through onboarding to successful transition

Skills

B2B business development

New customer acquisition

Enterprise sales

Stakeholder management

Tender/bid experience

Job description

Key Account Manager - Business Development

We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

Join us and contribute to making a sustainable future possible, together!

THE OPPORTUNITY

We're seeking an experienced BDM to join our Key Accounts team - a specialist team focused on winning and growing some of Australia's largest and most strategically important customers. This is an enterprise-level, solution-led BD role. Based in NSW/ACT, you'll pursue significant opportunities with complex multi-site, multi-state and national customers.

You'll build a quality pipeline, develop relationships with senior decision-makers and translate customer needs into commercially sound, operationally deliverable solutions.

Importantly, you'll have the scale and capability of the broader Cleanaway business behind you, working alongside experienced Bids & Tenders, Commercial, Operations and specialist teams to develop compelling solutions and win large, complex accounts. This is an opportunity to represent a leading Australian brand, pursue significant customers and build partnerships that contribute meaningful, profitable and sustainable growth.

WHAT YOU'LL BE DOING

• Proactively identify, target and develop new business opportunities
• Build and manage a strong pipeline from prospecting through to close
• Develop tailored solutions for complex, multi-site customer needs
• Lead complex opportunities, proposals and tenders end-to-end
• Build relationships and influence stakeholders from ops teams through to C-suite decision-makers
• Work collaboratively with Commercial, Operations, Bids & Tenders and specialist teams to develop winning, deliverable customer solutions
• Negotiate commercially sound outcomes that balance customer requirements, operational delivery and sustainable growth
• Own newly won customers through onboarding to successful transition

ABOUT YOU

You're a commercially strong B2B new-business hunter who enjoys identifying target customers, opening doors and creating your own pipeline. You build strong relationships well before tender and turn complex customer needs into commercially sound solutions that deliver profitable, sustainable growth.

You're confident selling complex operational and service solutions into large, multi-site organisations, navigating senior stakeholders and bringing internal teams together to deliver the right outcome.

You'll bring:

• Proven experience in B2B business development and new customer acquisition across industrial and outsourced services, manufacturing, FMCG, retail, facilities management, hospitality or other complex B2B environments
• Strong commercial acumen to balance customer outcomes, operational requirements, margin and sustainable growth
• Confidence influencing stakeholders, from Ops teams through to C-suite
• Experience working with cross-functional teams to develop complex customer solutions
• A self-starting mindset with the ability to work autonomously, create opportunities and navigate ambiguity

We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.

As a national, high growth, ASX-listed organisation with more than 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company. We are committed to achieving this while delivering industry-leading health, safety and environmental (HSE) performance.

• Attractive salary package
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!

Our Process

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

If you require any adjustments during the recruitment process, please contact us by emailing *********@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future