Sales Support Coordinator - 12 Month Contract

Yamaha Motor; Sydney; On-site; AUD 45,000 - 65,000; Full time

Job summary

Yamaha Motor Australia seeks a Sales Support Coordinator on a 12-month contract based in Wetherill Park, NSW 2164. You will be the primary contact for broker enquiries and provide timely, professional support to help brokers submit applications and access necessary resources to grow business.

The role requires managing loan product information, policies, and system functionality while coordinating with internal teams to resolve issues and ensure smooth broker operations.

Responsibilities

• Respond to broker enquiries via phone, email, and other channels in a timely and professional manner
• Provide accurate information regarding loan products, policies, procedures, and system functionality
• Assist brokers with application submissions, documentation requirements, and process clarifications
• Liaise between brokers and internal teams to resolve issues and escalate when needed

Skills

Broker liaison

Customer service

Documentation handling

Communication

Job description

Australian Motorcycle and Marine Finance is a leading provider of financial solutions within the banking and financial services sector. We are committed to delivering exceptional service and support to our broker partners, enabling them to provide the best outcomes for their customers. Our organisation values collaboration, professionalism, and a commitment to excellence in everything we do.

About the role

We are seeking a Sales Support Coordinator to join our team on a 12-month contract basis. This is a full-time position based in Wetherill Park, NSW 2164. The Sales Support Coordinator will play a crucial role in supporting our broker network, ensuring they have the assistance and resources needed to operate efficiently and effectively. You will be the point of contact for broker enquiries, providing timely and professional support to maintain strong relationships and drive business growth.

Key responsibilities

• Respond to broker enquiries via phone, email, and other communication channels in a timely and professional manner
• Provide accurate information regarding loan products, policies, procedures, and system functionality
• Assist brokers with application submissions, documentation requirements, and process clarifications
• Liaise between brokers and internal teams to resolve issues and escalat... [truncated] ...