Sales Support Coordinator

ABCO Products, Inc.; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Abco is seeking a Sales Support Coordinator to join our team in Truganina, VIC. In this role, you’ll act as the operational backbone of the sales function, ensuring clear communication, efficient processes and on-time delivery of client commitments.

You’ll work closely with Key Account Managers and Business Development Managers to support both new business activity and existing accounts, handling enquiries, coordinating workflows and maintaining accurate CRM records.

Qualifications

• Experience in sales support, customer service or administrative coordination.
• Clear and professional communication.
• Strong organisational skills and time management.
• Ability to manage multiple priorities while maintaining accuracy.
• Proactive, accountable and team-oriented mindset.

Responsibilities

• Account & client support, ensuring timely and accurate responses.
• Coordinate communication and workflow across teams.
• Enquiry handling and CRM workflow management.
• Administration and CRM data upkeep.

Job description

Ready to step into a role where your organisation, commercial awareness and attention to detail directly support revenue, relationships and results?

At Abco, we are more than a supplier — we are a trusted partner to Australia’s leading Business Service Contractors, Facility Management providers and industrial organisations.

With over 25 years of industry experience and a national presence across Sydney, Melbourne, Perth, Brisbane and Adelaide, we are known for service excellence, reliability and strong long-term partnerships.

We are currently seeking a Sales Support Coordinator to join our team in Truganina, VIC.

Summary:

As our Sales Support Coordinator (internally titled Sales Team Facilitator), you’ll act as the operational backbone of the sales function, ensuring communication flows, processes run efficiently and client commitments are delivered accurately and on time.

Working closely with Key Account Managers and Business Development Managers, you’ll enable strategic growth by supporting both new business activity and existing account management.

If you thrive on coordination, clarity and momentum — this role is for you.

Key Responsibilities

• Account & Client Support
• Communication & Coordination
• Enquiry & Workflow Management
• Administration & CRM Management

What Sets You Apart

• The customer sits at the heart of your thinking and decision-making.
• You understand not just what customers ask for — but what they truly need
• You anticipate requirements and act proactively
• You have a sharp eye for detail and accuracy
• Vous understand the importance of speed in execution
• You take pride in being the person the team and the customer can rely on

What We’re Looking For

• Experience in sales support, customer service or administrative coordination
• Clear and professional communication
• Strong organisational skills and time management
• Ability to manage multiple priorities while maintaining accuracy
• A proactive, accountable and team-oriented mindset

How You Align With Our Value

At Abco, our values define how we work and how we show up every day.

If this role feels right for you, you’ll recognise yourself in who we are:

• We Not I - You believe success is a team effort and support shared outcomes.
• Fast Fix - You focus on solving problems properly the first time.
• Own It - You take responsibility and see tasks through to completion.
• Always Hungry - You’re motivated to grow and continuously improve.

Thinking About Applying — But Wondering Where This Role Could Lead?

If you’re considering applying but want to understand the pathway… you’re not alone.This role provides exposure across both Business Development and Key Account functions, giving you visibility of how new opportunities are created and how long-term relationships are grown.It’s designed to build real commercial capability, not just administrative skill.At Abco, we believe in training, development and succession at the right level. We invest in building capability, provide structured learning opportunities, and support progression based on performance, contribution and readiness.For the right person, this role can be a genuine stepping stone into broader sales, account management or commercial pathways within the business.If you’re organized, customer-focused and motivated to grow, we’d love to hear from you.