Sales and Customer Support

Blackman Recruitment; Adelaide; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Commission

Company car

Job summary

Blackman Recruitment is seeking a Sales and Customer Support professional in Adelaide's northern suburbs. The role blends office-based support with field visits to understand client needs and grow relationships in construction, mining and energy sectors.

You don’t need to be a technical expert; product knowledge can be taught. A strong emphasis on sales experience and customer service is essential, with a company car and performance-based commission on offer.

Qualifications

• Experience in sales, business development or account management.
• Ability to build genuine relationships with customers.
• Willingness to visit customers on the road and in the field.

Responsibilities

• Manage and grow a portfolio of key customers.
• Build strong, long-term customer relationships.
• Find new sales opportunities by speaking with customers and understanding their needs.
• Promote parts, servicing, repairs and equipment solutions.
• Visit customers regularly to understand their needs and future requirements.
• Prepare quotes, tenders and sales plans when required.
• Keep customer, sales and equipment records up to date.
• Work closely with service, parts and technical teams to find the right solutions.
• Support sales campaigns, marketing and business development activities.
• Work towards sales targets and KPIs while providing great customer service.

Skills

Sales experience

Customer service

CRM proficiency

Communication

Self-motivated

Tools

CRM systems

Job description

• An iconic business with plenty of growth and opportunities
• Northern Suburbs of Adelaide
• Enjoy the best of both worlds with office and customer visits
• Competitive Salary + Commission + Company Car

Based in Adelaide's northern suburbs, this established business provides reliable, high-quality equipment to customers across the construction, mining, and energy sectors. With a strong reputation for dependable products, customer service and safety.

We’re looking for a Sales and Customer Support person who enjoys building relationships and finding the right solutions. The role combines office-based support with getting out on the road to visit customers, understand their needs and develop long-term relationships.

You don’t need to be a technical expert. Product knowledge can be taught. What matters is your sales experience, customer service skills and ability to build genuine relationships.

Responsibilities

• Manage and grow a portfolio of key customers
• Build strong, long-term customer relationships
• Find new sales opportunities by speaking with customers and understanding their needs
• Promote parts, servicing, repairs and equipment solutions
• Visit customers regularly to understand their needs and future
• Prepare quotes, tenders and sales plans when required
• Keep customer, sales and equipment records up to date
• Work closely with the service, parts and technical teams to find the right solutions
• Keep up to date with competitors and changes in the market
• Support sales campaigns, marketing and business development activities
• Work towards sales targets and KPIs while providing great customer service

Skills

In this role, you will ideally have previous experience in sales, business development or account management. A mechanical mindset or background in industrial, construction, electrical, trades, heavy machinery or automotive industries will be highly regarded and will help you hit the ground running.

• Excellent communication and customer service skills
• Confident using CRM systems and keeping sales records up to date
• Good attention to detail and ability to learn new computer systems
• Strong understanding of the importance of workplace safety
• Self-motivated, organised and able to manage your own schedule
• Proactive, commercially minded and focused on finding the right solutions for customers

Our client doesn’t believe in cutting corners. They take the time to understand their customers, find the right solution and get it right the first time. With a strong focus on growth and development, this is an opportunity to join a business where you can build a long-term career and grow with the company.