Sales Support & B2B Administration Officer

Unawos Australia Pty Ltd; Sydney; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Generous staff discounts on premium‑s­

Job summary

Unawos Australia Pty Ltd is seeking an organized Sales Support & B2B Administration Officer to act as the primary internal liaison between major corporate clients, procurement managers, and warehouse/production teams in a fast-paced wholesale environment.

The role focuses on retaining accounts, ensuring SLA compliance, and seamless order fulfilment, with opportunities to support Business Development Managers and contribute to tender and presentation materials.

Qualifications

• Experience in a B2B Sales Support, Account Coordination, or Wholesale Admin role.
• Strong communication skills for a business-to-business environment.
• Attention to detail with bulk orders and product customisations.

Responsibilities

• Act as the dedicated internal point of contact for B2B client procurement managers and purchasing officers.
• Process large-scale, multi-line bulk orders accurately, tracking stock availability and delivery timelines.
• Generate and manage commercial quotes and customised B2B price lists.
• Coordinate custom branding requirements (logo embroidery, DTF printing) for corporate uniform allocations and manage client approval processes.
• Monitor backorders and proactively communicate supply timelines or alternative product choices to key business accounts.
• Support on-the-road Business Development Managers by preparing client presentation materials, tenders, and sample packs.

Skills

B2B sales support

Account coordination

Wholesale admin

Communication

Attention to detail

Tools

MS Office

ERP systems

Inventory management software

Job description

Unawos Australia Pty Ltd – Smeaton Grange NSW

About Us

Central Safety and Workwear is a leading B2B supplier of premium safety equipment, PPE, and corporate workwear solutions. We partner with businesses across the construction, civil, manufacturing, and industrial sectors to manage their uniform programs and procurement needs. We pride ourselves on reliability, premium service, and maintaining long-term commercial relationships. We are looking for a dedicated administration professional to join our internal support team.

The Role

We are seeking an organized, commercially minded Sales Support & B2B Administration Officer to manage our business-to-business account workflows. In this role, you will be the primary internal link between our major corporate clients, procurement managers, and our warehouse/production teams.

This role is ideal for a proactive coordinator who understands the importance of account retention, SLA compliance, and seamless order fulfillment in a commercial wholesale environment.

Key Responsibilities

• Act as the dedicated internal point of contact for B2B client procurement managers and purchasing officers.
• Process large-scale, multi-line bulk orders accurately, tracking stock availability and delivery timelines.
• Generate and manage commercial quotes and customised B2B price lists.
• Coordinate custom branding requirements (e.g., logo embroidery, DTF printing) for corporate uniform allocations and manage client approval processes.
• Monitor backorders and proactively communicate supply timelines or alternative product choices to key business accounts.
• Support on-the-road Business Development Managers by preparing client presentation materials, tenders, and sample packs.

Skills & Experience

• Strong experience in a B2B Sales Support, Account Coordination, or Wholesale Admin role.
• Background or strong familiarity with safety, PPE, industrial supply, or workwear distribution is highly regarded.
• High-level attention to detail—comfortable handling bulk order matrices with complex sizing, colorways, and logo customisations.
• Professional written and verbal communication skills tailored for a business-to-business corporate environment.
• Solid proficiency in MS Office (Excel is crucial for handling quote templates and data matching) and ERP/inventory systems.
• A solution-focused attitude with the ability to manage competing deadlines and client expectations calmly.

What’s on Offer

• Competitive salary package reflecting your commercial administration experience.
• Stable, long-term career in a secure, growing B2B essential industry.
• Generous staff discounts on premium workwear and safety brands.
• Complete onboarding and technical training across our specialised product range.
• Convenient on-site parking and modern office facilities.