Sales Support & Administration (Part of Internal Sales Team)

MM Electrical; Noosa Shire; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Competitive salary package

Product training

Career progression

Supportive team environment

Fun workplace

Job summary

MM Electrical in Noosa Shire is seeking a tech-savvy Sales Support & Administration professional to join our Internal Sales Team. You will manage pricing data, generate accurate quotes, and underpin customer satisfaction with meticulous data integrity.

We value advanced Excel skills, a proactive work ethic, and a customer-first mindset. You’ll work in a fast-paced, collaborative environment where laughter and hard work go hand in hand.

Qualifications

• Advanced Excel skills: comfortable handling large datasets, using VLOOKUP/XLOOKUP, pivot tables or equivalent.
• Phenomenal work ethic: reliable, self-motivated, can work under pressure and deliver right first time.
• Customer-first mindset: passionate about delivering exceptional service to trade customers.
• Autonomous research: able to find answers independently.
• Industry experience (advantageous): exposure to electrical wholesaling or building materials; training provided.

Responsibilities

• Data management & pricing: update price files, data entry, ensure system accuracy.
• Quoting & estimation: prepare accurate, timely quotes for electrical trade customers.
• Autonomous research: source hard-to-find components and troubleshoot product queries.
• Service excellence & counter sales: answer phones, manage trade counter sales, provide face-to-face support during peak times.

Skills

Advanced Excel

Work Ethic

Customer-First Mindset

Autonomous Research

Industry Experience

Job description

Sales Support & Administration (Part of Internal Sales Team)

We are a leading electrical wholesaler supplying top-tier products to local sparkies, contractors, and commercial projects. Our branch is fast-paced and high-energy, we pride ourselves on having a fun-loving, down-to-earth workplace culture where a good sense of humour is essential. We work hard, but we don't take ourselves too seriously.

What We Are Looking For

While knowledge of electrical components is a bonus, your computer wizardry, data skills, and dedication to customer satisfaction take absolute precedence. We need a self-starter who takes immense pride in their output and brings a high-energy attitude to the team every single day.

To be successful, you must have:

Advanced Excel Skills: You must be highly comfortable handling large datasets, manipulating data, and using advanced functions (VLOOKUPs, XLOOKUPs, pivot tables, or similar analytical logic).

A Phenomenal Work Ethic: You are reliable, self-motivated, and possess a strong drive to get the job done right the first time, even under pressure.

A Customer-First Mindset: You are genuinely passionate about delivering exceptional service and ensuring our trade customers leave happy.

Autonomous Research Ability: A natural problem-solver who can dig deep to find answers independently.

Industry Experience (Advantageous): Previous exposure to electrical wholesaling, trade counters, or building materials is highly regarded, but comprehensive product training will be provided to the right person.

If you love a collaborative team environment, enjoy a laugh at work, possess a relentless drive to succeed, and have a sharp mind for data and logistics, you will fit right in.

About the Role

We are seeking a tech-savvy Internal Sales Support & Administration powerhouse to keep our back-office engine running smoothly while elevating our customer experience.

While this sits within our internal sales team, it is heavily focused on sales administration, data integrity, and research. You will be the backbone of our quoting and pricing structure, while consistently stepping up to ensure customer satisfaction remains at an all-time high.

Your key responsibilities will include:

Data Management & Pricing: Updating large price files, managing data entry, and ensuring absolute system accuracy.

Quoting & Estimation: Preparing accurate, timely, and competitive quotes for our electrical trade customers to help win business.

Autonomous Research: Sourcing hard-to-find components, identifying alternative product options, and troubleshooting product queries independently.

Service Excellence & Counter Sales: Answering phones, managing trade counter sales, and providing friendly, solutions-focused face-to-face support during peak times to ensure total customer satisfaction.

What’s on Offer?

Competitive salary package based on experience.

Product training and long-term career progression opportunities.

A supportive, tight-knit team environment where you are genuinely valued.

A fun workplace where the days fly by.