Internal Sales

Rexel Southern; Greater Bendigo; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Genuine career opportunities

SkillUp learning platform

Global business

Sustainable future

Diversity & inclusion

Paid parental leave

Women in Rexel

Global mobility opportunities

KUDO$ rewards platform

Wellbeing support

Job summary

Rexel Bendigo is seeking a motivated Internal Sales team member to join our busy branch in Victoria. You will build strong relationships with electrical trades, respond to inquiries in person, on the phone and by email, and prepare accurate quotes to convert enquiries into sales.

You will work with our experienced team, gain broad electrical wholesale knowledge, and develop your career within a global organisation that values service, collaboration and ongoing training through Rexel's national

Qualifications

• Proactive and organised; can help customers find the right solution.

Responsibilities

• Provide friendly and professional customer service to trades and commercial customers
• Respond to enquiries in person, by phone and email
• Prepare accurate and competitive quotes
• Follow up quotes and convert enquiries into sales
• Build strong, long-term relationships with customers
• Support the external sales team and collaborate with the branch

Skills

Internal sales experience

Customer service

Communication skills

Prioritisation

Attention to detail

Computer systems

Positive attitude

Willingness to learn

Job description

Company Description

Rexel Electrical Supplies, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers' homes, businesses, and industries

Job Description

Rexel Bendigo is looking for a motivated and customer-focused Internal Sales team member to join our branch following an internal promotion. Based in one of Victoria's key regional centres, this role offers the opportunity to build strong local customer relationships, develop broad electrical wholesale knowledge and grow your career within a global organisation. You'll work in a hands-on and collaborative branch environment, with the support of an experienced team and access to development opportunities across Rexel's national network.

A typical day will involve

• Providing friendly and professional customer service to electrical trades, businesses and commercial customers
• Responding to customer enquiries in person, over the phone and via email
• Preparing accurate and competitive quotes
• Following up quotes and identifying opportunities to convert enquiries into sales
• Building strong, long-term relationships with customers
• Supporting the external sales team and working collaboratively with the wider branch

Qualifications

You are proactive, organised and enjoy helping customers find the right solution. You communicate confidently with a broad range of people and take pride in following through on commitments.

You Will Ideally Bring

• Experience in internal sales, customer service, account support, retail, trade counter or a similar customer-facing role
• Strong communication and relationship-building skills
• A genuine focus on delivering excellent customer service
• The ability to manage competing priorities in a busy environment
• Attention to detail, particularly when preparing quotes and processing orders
• Confidence using computer systems and learning new product ranges
• A positive, reliable and solutions-focused attitude
• A willingness to learn and develop a long-term sales career

Experience in electrical wholesale, trade supply, construction, industrial products or a related industry will be highly regarded; however, it is not essential. We welcome applications from people with transferable sales or customer service experience and the right attitude to learn.

Additional Information

The following benefits and information are included with the role:

• Genuine career opportunities
• Access to SkillUp learning platform
• Global business
• Committed to a making a sustainable future possible
• We are passionate about being a genuinely diverse and inclusive business.
• Paid parental leave
• We are proud of our "Women in Rexel" program.
• Chance of global mobility if desired, with more than 1,900 branches across 21 countries.
• We have a 'top of the range' rewards and discounts platform called KUDO$
• Wellbeing support program and birthday leave!

Why join Rexel?

We promise to provide a fun and safe environment to develop your career; help make a difference through charities we support and sustainability initiatives; and offer bonuses and rewards based on great performance.