Sales Support

Mitchell Morley Employees; Sydney; On-site; AUD 65,000 - 80,000; Full time

Job summary

Mitchell Morley Employees – Sydney North Shore NSW is seeking a hands-on Sales Support professional. You will process customer purchase orders, create quotations in SAP, validate pricing, lead times and product availability, and handle credits and returns.

You will work with production, logistics and supply chain teams to keep customers informed and support invoicing by resolving discrepancies. You will also provide intercompany pricing and order support, maintain accurate records of orders and

Qualifications

• 2+ years experience in customer service, sales support, logistics or similar operational role.
• Strong technical skills with SAP in processing purchase orders and quotations.

Responsibilities

• Process customer purchase orders accurately and timely.
• Create quotations in SAP and validate pricing, lead times and product availability.
• Handle credits and returns and support invoicing by resolving discrepancies.
• Collaborate with production, logistics and supply chain teams to keep customers informed of status and delays.
• Maintain records of orders, shipments and customer interactions; ensure compliance with policies and trade regulations.
• Provide intercompany pricing and order support; cover reception and office duties to keep the office running smoothly.

Skills

SAP

Customer service

Order processing

Tools

SAP

Job description

Mitchell Morley Employees – Sydney North Shore NSW

• Join a leading global supplier - based on Sydney's Northern Beaches
• Positive and supportive company culture with a diverse role offering real ownership
• Generous salary - Temp to perm or permanent Full-time opportunity

Its all about the …Company!

Our client is a well-established, growing business with an excellent reputation for exceptional customer service, strong cross-team collaboration and a commitment to quality. They are in the middle of a transition to a new SAP system, which makes this an exciting time to join a company that genuinely invests in its people and values initiative. Generous salary on offer with immediate start!

Its all about the …Job!

This is a hands-on Sales Support role where you will play an integral part in making sure customers receive accurate, on-time orders and great service. You will process customer purchase orders, create quotations in SAP, validate pricing, lead times and product availability, and handle credits and returns. You will work closely with production, logistics and supply chain teams, keep customers informed of order status, delays or changes, and support invoicing by resolving any order or delivery discrepancies. You will also provide intercompany pricing and order support, maintain accurate records of orders, shipments and customer interactions, and ensure compliance with company policies and trade regulations. You will also keep the office running smoothly, covering reception, couriers and contractors, stationery, office and kitchen supplies, and organising team and company events. As the business is still settling into SAP, there will be plenty of problem solving and fixing along the way, and the chance to take real ownership of how things work.

Its all about …You!

You are highly organised, calm under pressure and tech savvy, and you enjoy juggling multiple priorities in a fast-paced environment. You have an eye for detail, excellent communication skills and a self-starter attitude, and you are comfortable working autonomously. You will enjoy working out solutions and suggesting process improvements for a system that is still bedding in. To be successful you have min 2 years experience in a customer service, sales support, logistics or a similar operational role, with strong technical skills including using SAP in processing purchase orders and creating quotations.

If you are looking for a role where you can make an impact and be part of a successful and collaborative team, this could be the perfect role for you.