Sales support

L Windows Pty Ltd; Melbourne; On-site; AUD 48,000 - 72,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

L Windows Australia in Melbourne is seeking a motivated, organised person to join our team in a Sales Support, Administration and Marketing role, supporting internal sales, customer service and office operations. You will work closely with our external sales team, manage customer enquiries, follow up opportunities, assist with social media and basic marketing content, and help with invoicing and records.

This is a varied, non-target role in a friendly team environment with onsite parking and

Qualifications

• Previous experience in sales support, internal sales, customer service or marketing.
• Strong communication and interpersonal skills.
• Good written English and attention to detail.
• Proactive, organised and able to manage multiple tasks.
• Experience with social media and basic marketing content.

Responsibilities

• Provide internal sales support and general office administration.
• Respond to customer enquiries via phone and email in a professional and timely manner.
• Follow up on sales leads, quotations and prospective customers.
• Provide ongoing administrative and customer service support to the external sales team.
• Assist with social media updates and the creation of basic marketing content.
• Assist with basic accounts data entry, including entering invoices and maintaining accurate records.

Skills

Sales support

Customer service

Marketing

Communication skills

Job description

L Windows Australia is an established aluminium window and door supplier based in Melbourne. We specialise in supplying quality aluminium windows and doors for residential new-build projects across Australia.

As our business continues to grow, we are looking for a motivated, organised and enthusiastic person to join our team in a varied Sales Support, Administration and Marketing role.

About the Role

This is a diverse role combining internal sales support, customer service, office administration and marketing.

You will work closely with our external sales team and management, helping to maintain customer relationships, follow up business opportunities, coordinate daily administrative tasks and support the company's marketing activities.

This role is ideal for someone who enjoys working with people, is comfortable communicating with customers and has an interest in both sales and marketing. It is primarily a support and coordination role rather than a target-driven sales position.

Key Responsibilities

• Provide internal sales support and general office administration.
• Respond to customer enquiries via phone and email in a professional and timely manner.
• Follow up on sales leads, quotations and prospective customers.
• Provide ongoing administrative and customer service support to the external sales team.
• Assistwith social media updates and the creation of basic marketing content.
• Assist with basic accounts data entry, including entering invoices and maintaining accurate records.

About You

• Previous experience in sales support, internal sales, customer service or marketing.
• Strong communication and interpersonal skills.
• Confident in handling customer enquiries and following up on business opportunities.
• Good written English and attention to detail.
• Proactive, organised and able to manage multiple tasks.
• Comfortable using social media and creating basic marketing content.
• Able to work independently as well as part of a team.
• Experience in the construction, building or window and door industry will be highly regarded.

Why Join Us?

• Join an established and growing Australian business.
• Work closely with management and contribute to the company's growth.
• Enjoy a varied role with exposure to sales, marketing and business operations.
• Supportive team environment.
• Free onsite parking.
• Opportunities for career development and growth.