Service Centre Technician

Aptella Pty Ltd; City Of Stirling; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Flare discounts and wellbeing benefits

Discounted gym memberships and health

Career development and technical培训

Exposure to industry-leading tech and

Modern workshop facilities

Supportive team culture

Opportunities for specialist technical

Job summary

Aptella Pty Ltd is seeking a hands-on technician to repair, calibrate, configure, and test a range of positioning, machine control, and geospatial equipment. The role involves pre-delivery checks, software updates, diagnostics, and customer-facing support across construction and surveying technologies.

You will work with GNSS and geospatial tech, preparing equipment for deployment, and assisting customers to maximise their investment. Local applicants only, onsite in Australia.

Qualifications

• Hands-on technician with practical experience in electronics or related technical industries.
• Strong diagnostic, troubleshooting and fault-finding skills.
• Excellent attention to detail and quality workmanship.
• Strong communication and customer service skills.

Responsibilities

• Repair, calibrate, configure, and test positioning, machine control, and geospatial equipment.
• Perform pre-delivery inspections, software updates, and product configuration.
• Diagnose and troubleshoot technical issues across hardware and software solutions.
• Support field technicians and customers with technical advice and product expertise.
• Assist with onsite installations and customer support activities when required.
• Prepare service quotations and provide recommendations for repairs, upgrades, and replacement solutions.
• Maintain workshop equipment, tools, and testing equipment to the highest standard.
• Assist with spare parts management and inventory control.
• Complete service documentation, reports, and work orders accurately and on time.
• Contribute to continuous improvement initiatives across products, systems, and service delivery.

Skills

Hands-on technician

Diagnostic skills

Customer service

Communication skills

Problem-solving

Tools

GNSS tools

Geospatial software

GPS equipment

Job description

This is a hands-on technical role responsible for repairing, calibrating, configuring, and supporting a wide range of positioning, machine control, and automation technologies.

Working closely with customers, field technicians, and internal teams, you’ll play a key role in ensuring equipment is serviced to the highest standard and ready to perform in the field.

You’ll work with cutting-edge technology every day, solving technical challenges, preparing equipment for deployment, and helping customers maximise the value of their investment.

Key responsibilities include:

• Repair, calibrate, configure, and test positioning, machine control, and geospatial equipment
• Perform pre-delivery inspections, software updates, and product configuration
• Diagnose and troubleshoot technical issues across a range of hardware and software solutions
• Support field technicians and customers with technical advice and product expertise
• Assist with onsite installations and customer support activities when required
• Prepare service quotations and provide recommendations for repairs, upgrades, and replacement solutions
• Maintain workshop equipment, tools, and testing equipment to the highest standard
• Assist with spare parts management and inventory control
• Complete service documentation, reports, and work orders accurately and on time
• Contribute to continuous improvement initiatives across products, systems, and service delivery

About You

You are a hands-on technician with a passion for technology, problem-solving, and delivering outstanding customer service.

You bring:

• Experience working in electronics, auto electrical, mechanical, machine control, surveying equipment, or related technical industries
• Strong diagnostic, troubleshooting, and fault-finding skills
• Excellent attention to detail and a commitment to quality workmanship
• Strong communication and customer service skills
• Confidence using software and technology to configure and test equipment
• A proactive, solutions-focused mindset and willingness to learn
• Ability to work independently while contributing to a collaborative team environment

Experience with GNSS, GPS, machine control, geospatial equipment, construction technology, or automation solutions will be highly regarded.

Join a growing and innovation-led business working with some of the world’s most advanced positioning and automation technologies.

What You’ll Get

• Flare discounts and wellbeing benefits
• Discounted gym memberships and health insurance
• Career development and technical training opportunities
• Exposure to industry-leading technology and global innovation partners
• Modern workshop facilities at our Bundoora Service Centre
• Supportive and high-performing team culture
• Opportunities to build specialist technical expertise and long-term career growth

The Opportunity

This is an exciting opportunity to join an industry-leading technology business and play a key role in supporting customers across construction, mining, surveying, and infrastructure industries.

You’ll work with innovative technology, develop specialist technical skills, and be part of a team that’s helping shape the future of positioning and automation solutions.

If you’re passionate about technology, enjoy solving technical challenges, and want to build your career with a business that’s leading innovation, we’d love to hear from you.

Local applicants only