Sales & Marketing Admin Specialist

CSIRO; Melbourne; On-site; AUD 61,000 - 73,000; Full time

Job summary

CSIRO Publishing in Melbourne is seeking an organised and customer-focused Sales & Marketing Administration Assistant to provide administrative and operational support across our sales, marketing and customer engagement activities.

Reporting to the Head, Sales and Marketing, you will help keep business processes, customer information and reporting accurate and on track, responding to enquiries, updating accounts, preparing reports and supporting invoicing and campaigns in a collaborative,

Qualifications

• Experience providing administrative support in a professional environment.
• Strong systems, databases and Microsoft Excel skills.
• Excellent organisational skills and attention to detail.
• Strong written and verbal communication abilities.
• Commitment to delivering professional, customer-focused service.

Responsibilities

• Respond to customer enquiries promptly and professionally.
• Coordinate customer account updates and maintain records.
• Prepare regular reports and analyze data from multiple sources.
• Provide administrative support for sales and marketing programs and events.
• Assist with invoicing, campaign lists and stakeholder communications.
• Track actions and deliverables for projects in publishing and marketing.

Skills

Administrative support

Excel proficiency

Data reporting

Customer service

Communication skills

Tools

CRM systems

Database management

Job description

CSIRO Publishing in Melbourne is seeking an organised and customer-focused Sales & Marketing Administration Assistant to provide administrative and operational support across our sales, marketing and customer engagement activities.

Reporting to the Head, Sales and Marketing, you will help keep business processes, customer information and reporting accurate and on track, responding to enquiries, updating accounts, preparing reports and supporting invoicing and campaigns in a collaborative,