Sales Host

Wolfdene group.; City Of Mandurah; On-site; AUD 50,000 - 70,000; Full time

Job summary

Wolfdene is a leading and award-winning multi-disciplinary property developer. A Sales Host role in WA offers an opportunity to begin a career in land sales while learning from an experienced team. You will be the first contact for customers visiting the sales office and support overall sales activities.

The role requires LGIRS registration, customer service experience, and strong CRM skills. Weekend work is required as part of this position in the Peel Region.

Qualifications

• LGIRS registration as Sales Representative required.
• Experience in customer service, property, real estate or sales.
• Strong communication and relationship-building skills.
• Organised with attention to detail and CRM proficiency.

Responsibilities

• Meet and greet customers at the sales office as first contact.
• Learn estates and communicate key selling points to customers.
• Capture and qualify customer enquiries in the CRM system.
• Assist with lead nurturing and conversion to sales.
• Build relationships with builders and representatives.
• Maintain a high-standard sales office presentation and materials.
• Assist in planning sales office events and promotions.
• Engage with the local community and promote Wolfdene.
• Weekend work will be required.

Skills

CRM experience

Customer service

Interpersonal skills

Communication

Relationship building

Organisational skills

Education

LGIRS Sales Representative registration

Tools

CRM software

Job description

Wolfdene is a leading and award-winning multi-disciplinary property developer. We collaborate with best in class consultant teams to create exceptional residential communities.

An exciting opportunity exists for a motivated and customer focused Sales Host to join our growing WA team. Based in the sales office in the Peel Region, you will play a key role in creating an exceptional experience for our customers while supporting the sales success of our projects.

This role is ideal for an aspiring Sales Consultant looking to build a long-term career in land sales while learning alongside an experienced Sales Consultant and broader development team.

About the Role

Reporting to the Sales Consultant, you will be the first point of contact for current and prospective customers visiting the sales office. You will work closely with the team to engage with customers, builders and key stakeholders, support sales activities and help maintain a professional and well-presented sales office

Key responsibilities will include:

• Meeting and greeting new and existing customers at the sales office, and acting as the first point of contact;
• Developing a strong understanding of the estates and confidently communicating key project selling points;
• Capturing, qualifying and maintaining customer enquiries within the CRM system;
• Assisting with lead nurturing activities and supporting the conversion of enquiries into sales;
• Developing relationships with builders and their representatives, including participating in regular display village and builder visits;
• Maintaining the presentation of the sales office and ensuring point-of-sale marketing materials are consistently displayed to a high standard;
• ·Assisting in the planning and delivery of sales office events and promotional activities;
• Engaging with the local community, including shopping centres, sporting clubs, schools and other community groups; and
• Acting as a passionate ambassador for Wolfdene within the local community.

About You

The successful candidate will be an enthusiastic and customer-focused professional who enjoys building strong relationships.

To be successful in this role, you will have:

• Current registration as a Sales Representative with the Department of Local Government, Industry Regulation and Safety (LGIRS);
• Previous experience in customer service, property, real estate, home building or sales environments;
• Strong interpersonal and communication skills with the ability to build rapport quickly;
• A proactive attitude and genuine desire to learn and develop a career in land sales;
• Excellent organisational and administrative skills with strong attention to detail;
• Confidence using CRM systems and maintaining accurate records; and
• Other administrative tasks which include data entry and general administration.

Please note that weekend work will be required as part of this role.

The Offer

This is a fantastic opportunity to join one of WA's leading property developers while gaining valuable experience to the land development industry.

In return, you will enjoy a competitive salary package along with a fun, collaborative and supportive team environment. You will receive hands on mentoring from an experienced Sales Consultant and have the opportunity to develop your skills and progress your career in land sales.