Sales Force Effectiveness Manager, Australia & New Zealand

Galderma; Sydney; Hybride; AUD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Career development opportunities

Paid parental leave

Birthday leave

Dermatology treatments twice per year

Volunteering leave day annually

Corporate discount on private health

Résumé du poste

Galderma is seeking a Sales Force Effectiveness Manager to drive ANZ SFE across the Commercial Excellence team, based in Sydney with one day per week WFH. The role focuses on segmentation, incentive design and sales operations efficiency.

The ideal candidate has 5+ years in SFE or related fields, strong data analytics skills, and CRM experience. Pharma/healthcare experience is preferred. The role offers hybrid work from the North Sydney office and career development opportunities.

Qualifications

• Minimum 5 years of progressive experience in sales force effectiveness, sales analytics or commercial operations.
• Manager or senior analyst experience is highly regarded.
• Advanced data analytics and BI tools proficiency, particularly Excel or Power BI.
• CRM system understanding (Salesforce/Veeva or similar).
• Experience in pharmaceutical, healthcare, or aesthetics industry preferred.
• Proven track record of leading SFE initiatives and driving sales performance improvements.

Responsabilités

• Influence, lead and drive across all SFE pillars.
• Provide coaching for sales leaders to generate insights from CRM usage.
• Develop and implement governance to drive salesforce and sales operations excellence.
• Support alignment of reporting and provide insights on performance drivers.
• Own and oversee the Sales Incentive Plan including Target setting and reporting.
• Maintain CRM data accuracy to ensure business continuity.
• Support cross-functional Commercial Excellence projects as required.

Connaissances

Sales analytics

BI tools

Leadership

Outils

Salesforce

Veeva

Power BI

Microsoft Excel

Description du poste

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

Sales Force Effectiveness Manager ANZ

This is a full time position, located at Galderma in North Sydney, with 1 day per week WFH.

Who We Are

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

About The Role

We're looking for a Sales Force Effectiveness Manager to join our Commercial Excellence team, based in our Sydney Head Office. This role is to drive Sales Force Effectiveness (SFE) across ANZ, to simplify and drive alignment in approach and execution for all SFE related tasks, partnering with the various Business Units in market, focusing on three key SFE pillars:

• Ensuring the right customer coverage plan through segmentation and targeting
• Creating a performance-focused sales team through Sales Incentive Design & deployment
• Enabling efficient & effective sales operations through process optimisation, performance reporting and insight generation

Key Responsibilities

• Influence, lead & drive across all SFE pillars
• Provides coaching for sales leaders on how to generate insight from CRM usage.
• Develop and implement processes and governance to drive salesforce & sales operations excellence in country, ensuring these are discussed & aligned prior to deployment.
• Support the alignment of reporting
• Provide insights on the Activities that drive performance.
• Ownership of Sales Incentive Plan - Responsible for proactive follow up and completion of all Sales Incentive Plan activities to include Target setting, Design, Reporting, Insight generation and proactive alignment & feedback process
• Maintain expert level of Knowledge of CRM & other systems to drive increased levels of understanding and usage.
• Ensure Territory Planning and Opportunity planning is in place and drive business improvement across all Business Units
• Ensure that the data in the CRM is accurate and allows for business continuity.
• Support broader Commercial Excellence projects and cross-functional initiatives as required

Who We Are Looking For

Ideally you will have a minimum of 5 years of progressive experience in sales force effectiveness, sales analytics, commercial operations or related field as well as:

• Prior experience in a manager or senior analyst role highly regarded.
• Training and advanced proficiency in data analytics and business intelligence tools, particularly Microsoft Excel or Power BI.
• CRM system understanding required (Salesforce/Veeva or similar).
• Experience in the pharmaceutical, healthcare, or aesthetics industry is strongly preferred
• Proven track record of leading SFE initiatives and driving sales performance improvements.

What We Offer In Return

• Career development opportunities
• Paid parental leave
• Additional leave to celebrate your birthday
• Dermatology treatments from Galderma's world-leading aesthetics portfolio, twice per year
• Volunteering leave day annually
• Corporate discount on Medibank Private Health Insurance

Why Join Us?

You’ll be joining a global dermatology leader with trusted brands and a team culture built on collaboration, accountability and care. We believe diverse perspectives help us deliver better outcomes for our customers, patients and consumers. At Galderma, our people make a difference, and we want every team member to feel supported to thrive and do their best work.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.