Sales Design Consultant

Bespoke Careers; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

Bespoke Careers in Melbourne's Western Suburbs seeks a showroom Sales Consultant for their premium surfaces showroom. You will own the customer journey from enquiry to install, delivering expert consultation and personalised service to high-end residential, commercial, and hospitality clients.

Based in a dedicated design studio, the role offers opportunities to expand into business development and to grow the sales pipeline by building relationships with designers, architects and end users while

Qualifications

• Showroom sales or design consultation in premium retail.
• Interest in architecture and high-end surfaces.
• Ability to consult with clients and interpret product specs.
• Proficient with CRM systems and price/sample management.
• Established Melbourne design professional relationships is a plus.

Responsibilities

• Create a warm showroom experience for clients.
• Lead design consultations and interpret client needs.
• Discuss collections, colours and finishes and stay up-to-date with new products.
• Prepare quotations, samples, and product information with follow-up.
• Manage customer interactions and sales activity in CRM.
• Coordinate with warehouse and sales on stock, samples and displays.
• Support product launches, events, and presentations as required.
• Share market feedback to refine showroom offerings.

Skills

Showroom sales experience

Passion for architecture/interior设计

Consultative selling

Professional communication

CRM experience

Attention to detail

Designer/architect relationships

Tools

CRM systems

Job description

Join an emerging provider of premium surface solutions and become the face of their new Melbourne Design Studio.

This is an exciting showroom role with the opportunity to influence high-end residential, commercial, and hospitality projects through expert consultation and personalised service.

Here, you’ll take ownership of the customer journey from enquiry to install, building relationships with design professionals and end-users alike. You will also have the opportunity to expand your responsibilities into Business Development, proactively reaching out to build relationships, grow your network and expand the sales pipeline for the business.

This position is based in Melbourne's Western Suburbs and is 5 days full-time, with one weekend day required.

Key Responsibilities

• Create a warm and personable showroom experience that leaves a lasting impression with clients
• Lead design consultations, interpreting client needs and educating on technical specifications of products
• Confidently speak about collections, colours and finishes and stay up-to-date with new product offerings
• Prepare quotations, sample packs and product information, ensuring seamless follow-up and sales progressions
• Manage customer interactions, project data, and sales activity within CRM system
• Collaborate with the warehouse and sales teams to coordinate stock, sample availability, and display presentations
• Support product launches, trade events, and customer presentations as required
• Share market intelligence and customer feedback to help refine product offerings and optimise showroom operations

Skills & Experience

• Experience in showroom sales, design consultation, or premium retail environments (preferably within building materials, surfaces, or interior design sector)
• Passion for architecture, interior design, kitchens, bathrooms, and premium materials
• Strong consultative selling skills, capable of understanding client needs and guiding them through product choices
• Articulate, polished, and professional in presentation and dialogue.
• Proficient in Microsoft Office and experience with CRM systems
• Strong attention to detail in recording specifications, pricing, samples, and customer insights
• Existing relationships with Melbourne-based designers, architects, builders, or fabricators (not essential)

Reference: EC 74274

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