Showroom Manager

Vendito Consulting Group; Melbourne; Presencial; AUD 90 000 - 95 000; Tempo integral

Resumo da oferta

Vendito Consulting Group in Melbourne is seeking a Showroom Leader to drive the premium client experience and lead our Melbourne showroom. You will engage daily with design professionals, homeowners, and industry partners, ensuring exceptional service and brand representation.

The role focuses on operations, client engagement, and sales growth, with on-site hours and a commission-based incentive. You will be part of a design-focused, high-end interior solutions business committed to excellence.

Qualificações

• Minimum 2 years’ experience in retail, design, or customer service roles.
• Experience within the home design, interiors, or construction industry highly regarded.
• Confident communicator with strong written and verbal skills.
• Highly organised, detail-oriented, and self-motivated.

Responsabilidades

• Oversee daily operations and presentation of the Melbourne showroom
• Maintain showroom to the highest aesthetic and functional standards
• Deliver exceptional customer service through prompt, professional, and informed interactions
• Track, manage, and convert sales leads using Salesforce CRM
• Support the business development team through in-showroom consultations and client hosting
• Coordinate sample requests, inventory management, and distribution (courier/post)
• Manage general administration and continuously improve back-office systems
• Act as a brand ambassador, ensuring every client experience is warm, polished, and memorable

Conhecimentos

Retail experience

Interpersonal skills

CRM experience

Sales ability

Ferramentas

Salesforce

Descrição da oferta de emprego

Showroom Leader – High-End Interior Design | Melbourne

We are a growing, design-focused business with a strong reputation for delivering bespoke, high-quality interior solutions for homeowners, builders, developers, and architects. Driven by creativity, integrity, and a commitment to excellence, we do things differently—and we do them well.

With an expanding client base and an inspiring flagship showroom in Melbourne, we are seeking a dynamic and driven Showroom Leader to represent the brand.

This is a leadership role suited to someone who thrives in a fast-paced, multifaceted environment and enjoys working alongside leading design professionals. You’ll bring confidence, initiative, and a passion for elevating every experience—for clients, colleagues, and the brand.

$90k - $95k + commissions + Super

About the Role

As the Showroom Leader, you will be the face of the Melbourne showroom, delivering a seamless, premium client experience while supporting both sales performance and brand growth. Working from our beautifully curated Melbourne space, you’ll engage daily with design professionals, homeowners, and industry partners.

Work Hours

Tuesday: 9am–5pm

Saturday: 10am–3pm

On-site staff parking available

Key Responsibilities

• Oversee daily operations and presentation of the Melbourne showroom
• Maintain showroom to the highest aesthetic and functional standards
• Deliver exceptional customer service through prompt, professional, and informed interactions
• Track, manage, and convert sales leads using Salesforce CRM
• Support the business development team through in-showroom consultations and client hosting
• Coordinate sample requests, inventory management, and distribution (courier/post)
• Manage general administration and continuously improve back-office systems
• Act as a brand ambassador, ensuring every client experience is warm, polished, and memorable

About You

To succeed in this role, you’ll combine strong interpersonal skills with structure and attention to detail. You’ll be equally comfortable welcoming clients into a beautifully designed space and managing CRM data, logistics, and operational processes behind the scenes.

Skills & Experience

• Minimum 2 years’ experience in retail, design, or customer service roles
• Experience within the home design, interiors, or construction industry highly regarded
• Confident communicator with strong written and verbal skills
• Highly organised, detail-oriented, and self-motivated
• Professional, warm, and confident presence

Performance Indicators

Success in this role will be measured by:

• Client enquiries responded to within 24 hours
• Accurate and active pipeline management in Salesforce
• Strong sales conversion through proactive, consultative engagement
• Sample stock levels maintained and monitored in collaboration with internal teams
• Positive contribution to team culture and consistently high client satisfaction

Bonus incentives are available based on team performance.