Dynamic Customer Service & Sales Consultant

Peter Sadler Removals & Logistics; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Great team culture

Fully equipped social room

Performance-based bonuses

Free on-site gym

Work with some of Australia’s most-rec

recognised businesses

Ongoing career development

Job summary

Peter Sadler Removals and Logistics is seeking a bubbly and ambitious Customer Service Consultant/Sales Consultant to be the first point of contact for our customers. You will respond to phone and email inquiries, deliver exceptional service, and build strong client relationships to ensure high levels of satisfaction.

The role is based in Laverton North, demanding a sharp sales mindset, excellent communication, and drive to chase leads, close deals, and grow sales in a fast-paced logistics

Qualifications

• Previous relevant experience is desirable, but we are willing to teach the right person.
• Outstanding communication skills and the ability to multitask.
• Energy, vibrancy, and a genuine motivation to succeed.
• Exceptional capacity for building rapport.
• Love being a part of a team that strives to achieve mutual goals.

Responsibilities

• Respond to all sales inquiries via inbound calls and warm outbound leads.
• Take messages for overflow calls for other departments.
• Daily management of on-road operations and problem-solving.
• Review and recommend improvements to current systems and processes.
• Account management of current commercial customers.
• Outbound communication to existing and potential customers.
• Coordinate events, webinars, and promotions to engage with potential customers.

Job description

Who is Peter Sadler Removals and Logistics, and why should you work with us?

At the core of Peter Sadler Removals and Logistics are our people. You will be joining a dynamic, growing, fast-paced business that is passionate about your growth and success.

This is your opportunity to be part of a business that is constantly growing and getting better. We have gained our reputation as a family-owned business that has a culture second to none, and as we grow, we remain committed to preserving the values that have made us successful: people-first, strong relationships, and a relentless drive for excellence. Join us and be a part of a team where your contributions truly matter, and where we work together to build something extraordinary.

We also offer:

• Great team culture, social and cultural events every month: trivia nights, golf days, and monthly BBQs.
• Fully decked-out social room, table tennis, pool table, Friday night drinks and bites.
• Free gym membership, boxing days, and sports days.
• Opportunity for growth and development.

Who is Peter Sadler Removals and Logistics and why work with us?

At the core of Peter Sadler Removals and Logistics are our people. You will be joining a dynamic, growing, fast-paced business that is passionate about your growth and success.

This is your opportunity to be part of a business that is constantly growing and getting better. We have gained our reputation as a family-owned business that has a culture second to none and as we grow we remain committed to preserving the values that have made us successful - people-first, strong relationships, and a relentless drive for excellence. Join us and be a part of a team where your contributions truly matter, and where we work together to build something extraordinary.

We also offer:

• Great team culture - with monthly social and cultural events, from Trivia Nights, Sailing Days to Pizza Nights, BBQs, and more.
• Fully equipped social room - featuring table tennis, a pool table, Nintendo Switch, arcade machines, and weekly Friday night drinks.
• Performance-based bonuses plus lunch incentives.
• Free on-site gym to support your health and wellbeing.
• Work with some of Australia’s most recognised businesses, contributing to high-impact logistics and supply chain solutions.
• Ongoing career development, including strategy days and tailored training courses to support your professional growth.

We are looking for a bubbly and ambitious Customer Service Consultant/Sales Consultant to be the first point of contact for our customers. In this role, you will respond to phone and email inquiries, deliver exceptional service, and build strong client relationships to ensure high levels of satisfaction.

The ideal candidate will bring a sharp sales mindset, a passion for connecting with people, and the drive to chase leads, close deals, and grow sales. If you are motivated, results-driven, and thrive in a fast-paced environment, this is an exciting opportunity to grow your career while contributing to our business success.

The Role

We are seeking a motivated Customer Service Consultant/Sales Consultant to join our team located in Laverton North. Your exceptional organisation and communication skills will be used to manage various administrative tasks and support our team in delivering exceptional service to our clients.

• Respond to all sales inquiries, via both inbound phone calls and warm outbound leads.
• Take messages for overflow calls taken for other departments.
• Daily management of on-road operations and on-road problem-solving.
• Review and recommend improvements to current systems and processes.
• Account management of current commercial customers.
• Outbound communication to existing and potential customers.
• Coordinate events, webinars, and promotions to engage with potential customers.

What do you need?

• Previous relevant experience is desirable, but we are willing to teach the right person.
• Outstanding communication skills and the ability to multitask.
• Energy, vibrancy, and a genuine motivation to succeed.
• Exceptional capacity for building rapport.
• Love being a part of a team that strives to achieve mutual goals.