Sales & CRM Coordinator - Immediate Hire

City Line Marking; Sydney; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Office in Norwest

5 days per week

Professional development

Job summary

City Linemarking is a leading provider of professional line marking, roadmarking and carpark installation services across Sydney and New South Wales. We specialise in delivering high-quality solutions for commercial, industrial, and municipal clients.

With a commitment to excellence, safety, and customer satisfaction, we have established ourselves as a trusted linr marking partner in the industry. With steady growth year on year.

Qualifications

• Experience using CRM systems to manage sales leads.
• Ability to follow up quotations by phone and email.
• Strong written and verbal communication.
• Comfortable meeting KPI targets.

Responsibilities

• Manage and follow up all assigned tasks and opportunities within the CRM.
• Ensure all sales opportunities have a clear next action and follow-up date.
• Follow up quotations and enquiries by phone and email, including closing sales.
• Contact existing prospects to identify upcoming projects and opportunities.
• Book qualified appointments for the BDM and Sales Manager.
• Follow up appointments and ensure meetings are confirmed.
• Progress opportunities through each stage of the sales pipeline.
• Assist with closing sales by maintaining regular contact with prospects.
• Identify opportunities that require Sales Manager or BDM involvement.
• Send professional sales, introduction and follow-up email campaigns.
• Maintain accurate client and project information within the CRM.
• Ensure no quote, enquiry or sales opportunity becomes inactive without a documented reason.
• Record all calls, emails, appointments and outcomes in the CRM.
• Provide regular updates on outstanding opportunities and follow-ups.
• Reactivate dormant clients and previous enquiries.
• Assist in maintaining a clean, accurate and up-to-date sales database.

Skills

CRM proficiency

Outbound calls

Lead follow-up

KPI tracking

MS Office

Tools

CRM software

Microsoft Office

Job description

City Linemarking is a leading provider of professional line marking, roadmarking and carpark installation services across Sydney and New South Wales. We specialise in delivering high-quality solutions for commercial, industrial, and municipal clients. With a commitment to excellence, safety, and customer satisfaction, we have established ourselves as a trusted linr marking partner in the industry. With steady growth year on year.

About the role

We are seeking a proactive and organised Sales & CRM Coordinator to join our team at our Norwest(Hills District) location. This is a full-time position that plays a crucial role in supporting our sales operations and strengthening customer relationships. The Sales & CRM Coordinator will be responsible for a range of clients who we have provided quotations for.

This is a hot lead role which is essentially assisting our BDMs with their leads, appointment setting for provided quotations and closing sales on the phone. Maintaining our CRM systems, and supporting the sales team to drive business growth. This role is essential in ensuring seamless communication with clients and the efficient organisation of our live sales pipeline.

Key responsibilities

Manage and follow up all assigned tasks and opportunities within the CRM.

Ensure all sales opportunities have a clear next action and follow-up date.

Follow up outstanding quotations and enquiries by phone and email. Including closing sales.

Contact existing prospects to identify upcoming projects and opportunities.

Book qualified appointments for the BDM and Sales Manager.

Follow up appointments and ensure meetings are confirmed.

Progress opportunities through each stage of the sales pipeline.

Assist with closing sales by maintaining regular contact with prospects.

Identify opportunities that require Sales Manager or BDM involvement.

Send professional sales, introduction and follow-up email campaigns.

Maintain accurate client and project information within the CRM.

Ensure no quote, enquiry or sales opportunity becomes inactive without a documented reason.

Record all calls, emails, appointments and outcomes in the CRM.

Provide regular updates on outstanding opportunities and follow-ups.

Reactivate dormant clients and previous enquiries.

Assist in maintaining a clean, accurate and up-to-date sales database.

About us

City Linemarking is a leading provider of professional line marking, roadmarking and carpark installation services across Sydney and New South Wales. We specialise in delivering high-quality solutions for commercial, industrial, and municipal clients. With a commitment to excellence, safety, and customer satisfaction, we have established ourselves as a trusted linr marking partner in the industry. With steady growth year on year.

About the role

We are seeking a proactive and organised Sales & CRM Coordinator to join our team at our Norwest(Hills District) location. This is a full-time position that plays a crucial role in supporting our sales operations and strengthening customer relationships. The Sales & CRM Coordinator will be responsible for a range of clients who we have provided quotations for.

This is a hot lead role which is essentially assisting our BDMs with their leads, appointment setting for provided quotations and closing sales on the phone. Maintaining our CRM systems, and supporting the sales team to drive business growth. This role is essential in ensuring seamless communication with clients and the efficient organisation of our live sales pipeline.

Key responsibilities

Manage and follow up all assigned tasks and opportunities within the CRM.

• Ensure all sales opportunities have a clear next action and follow-up date.

• Follow up outstanding quotations and enquiries by phone and email. Including closing sales.

• Contact existing prospects to identify upcoming projects and opportunities.

• Book qualified appointments for the BDM and Sales Manager.

• Follow up appointments and ensure meetings are confirmed.

• Progress opportunities through each stage of the sales pipeline.

• Assist with closing sales by maintaining regular contact with prospects.

• Identify opportunities that require Sales Manager or BDM involvement.

• Send professional sales, introduction and follow-up email campaigns.

• Maintain accurate client and project information within the CRM.

• Ensure no quote, enquiry or sales opportunity becomes inactive without a documented reason.

• Record all calls, emails, appointments and outcomes in the CRM.

• Provide regular updates on outstanding opportunities and follow-ups.

• Reactivate dormant clients and previous enquiries.

• Assist in maintaining a clean, accurate and up-to-date sales database.

The Person We're Looking For

We are looking for someone who is:

• Highly organised and extremely good at following up quotations.

• Comfortable making outbound phone calls to clients who have engaged us.

• Confident communicating with businesses and decision-makers.

• Persistent in closing leads.

• Comfortable working to KPI's.

• Strong with CRM systems and Microsoft Office.

• Excellent at managing multiple tasks.

• Commercially minded and motivated by results.

• Able to identify when an opportunity is ready to be closed.

• Proactive — someone who doesn't need to be reminded what needs to be done.

• Professional and confident in email and phone communication.

What we offer

At City Linemarking, we value our employees and are committed to creating a supportive and rewarding work environment. We offer support, opportunities for professional development, and a collaborative team culture. You will have the chance to develop your sales and CRM expertise whilst working with a dedicated team. We provide a healthy work-life balance and a workplace where your contributions are recognised and appreciated. Additionally, we offer ongoing training to support your career growth within the organisation.

• Our office hours are 7am-3pm.

• This is a office based role in Norwest, 5 days per week Monday - Friday.

• This is not a hybrid role.