Sales Coordinator - Perth Perth Airport FullTime

Nulsen Disability Services; Western Australia; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Team culture & BBQs

Structured rewards program

Paid parental leave

Employee wellbeing & EAP

Job summary

Kingspan Water and Energy Pty Limited is seeking a Sales Coordinator to support our growing rural water storage tank operations. You will bridge external sales reps, manufacturing, and clients to ensure smooth order processing, accurate quotes, and high-level administrative support.

We value an organised, customer-focused approach and welcome candidates with a background in manufacturing, construction, or agriculture.

Qualifications

• Experience in sales or customer service within manufacturing, construction, or agricultural sectors is highly regarded.
• Organised, customer-focused and proactive approach essential.
• Willingness to learn product knowledge and act as a subject matter expert.

Responsibilities

• Customer Support and Sales — handle omnichannel enquiries and guide customers to appropriate rural water storage solutions.
• Order and Quote Management — accurately process quotes, documentation, and complex sales orders in the CRM.
• Escalations and Problem Solving — manage customer escalations for swift resolutions.
• Cross-Functional Collaboration — liaise with Finance and Installations teams while supporting the Rural Sales Team.
• Product Knowledge — become expert in our product line and share knowledge across the team.

Skills

Customer service

CRM

Order processing

Quote management

Cross-functional collaboration

Product knowledge

Tools

CRM

Job description

• Convenient Commute - Minutes from major highways
• Great Performance rewarded with quarterly incentives
• Opportunities for hybrid work upon successful completion of probation

Step into the role of Sales Coordinator and help power our dynamic, growth focused sales operations

We are seeking an organised, customer focused and proactive Sales Coordinator to join our team specialising in rural water storage tanks. You will act as the key bridge between our external sales representatives, manufacturing team and valued clients ensuring smooth order processing, accurate quoting and high-level administrative support.

Key Responsibilities:

• Customer Support and Sales - Manage omnichannel enquiries to guide potential and existing customers towards the right rural water storage solutions
• Order and Quote Management - Accurately process quotes, documentation, and complex sales orders in the CRM in a timely manner
• Escalations and Problem Solving - Effectively manage the customer escalation process to ensure swift resolution
• Cross-Functional Collaboration - Liaise with Finance (payments and discrepancies) and Installations (order modifications) while supporting the wider Rural Sales Team.
• Product Knowledge - Become a subject matter expert in our product line and actively share knowledge across the team.

Background in sales or customer service within the manufacturing, construction or agricultural sectors will be highly regarded.

What's in it for you:

• Team Culture - Connect at monthly site BBQs
• Recognition - Benefit from our structured reward and recognition programs
• Family Support - Balance life and work with paid parental leave
• Wellbeing - Access confidential mental health and wellness support via our Employee Assistance Program (EAP)

About Us:

Kingspan Water and Energy Pty Limited is Australia's market leader in water storage, rainwater harvesting, wastewater treatment and portable energy storage solutions. We manufacture, deliver and install custom steel rainwater harvesting tanks for residential, commercial and rural clients.