Sales Coordinator - Epping

Kingspan Water & Energy; City of Melbourne; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Team BBQs

Rewards program

Parental leave

EAP

Résumé du poste

Kingspan Water and Energy Pty Limited is seeking a Sales Coordinator to join our Rural Sales Team in Australia. You will bridge external sales representatives, manufacturing, and clients to ensure smooth order processing, accurate quoting, and high-level administrative support.

Background in sales or customer service within manufacturing, construction, or agricultural sectors is highly regarded. You will work across omnichannel enquiries, manage quotes, and collaborate with Finance and

Qualifications

• Experience in sales or customer service within manufacturing, construction or agricultural sectors is highly regarded.
• Strong organizational and communication skills are essential.
• Ability to manage multiple stakeholder touchpoints and maintain accurate records.

Responsabilités

• Guide potential and existing customers to the right rural water storage solutions across omnichannel enquiries.
• Accurately process quotes and orders in the CRM in a timely manner.
• Collaborate with Finance (payments/discrepancies) and Installations (order modifications) to support the Rural Sales Team.

Connaissances

Sales coordination

Customer service

Multichannel support

SLA adherence

Outils

CRM software

MS Excel

Description du poste

We are seeking an organised, customer focused and proactive Sales Coordinator to join our team specialising in rural water storage tanks. You will act as the key bridge between our external sales representatives, manufacturing team and valued clients ensuring smooth order processing, accurate quoting and high-level administrative support.

Key Responsibilities:

• Customer Support and Sales - Manage omnichannel enquiries to guide potential and existing customers towards the right rural water storage solutions
• Order and Quote Management - Accurately process quotes, documentation, and complex sales orders in the CRM in a timely manner
• Escalations and Problem Solving - Effectively manage the customer escalation process to ensure swift resolution
• Cross-Functional Collaboration - Liaise with Finance (payments and discrepancies) and Installations (order modifications) while supporting the wider Rural Sales Team.
• Product Knowledge - Become a subject matter expert in our product line and actively share knowledge across the team.

Background in sales or customer service within the manufacturing, construction or agricultural sectors will be highly regarded.

What's in it for you:

• Team Culture - Connect at monthly site BBQs
• Recognition - Benefit from our structured reward and recognition programs
• Family Support - Balance life and work with paid parental leave
• Wellbeing - Access confidential mental health and wellness support via our Employee Assistance Program (EAP)

About Us:

Kingspan Water and Energy Pty Limited is Australia's market leader in water storage, rainwater harvesting, wastewater treatment and portable energy storage solutions. We manufacture, deliver and install custom steel rainwater harvesting tanks for residential, commercial and rural clients.