Rural Water Sales Coordinator | Customer & Order Expert

Kingspan Water & Energy; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Team culture

Recognition program

Paid parental leave

Employee wellbeing program

Job summary

Kingspan Water and Energy Pty Limited is seeking a Sales Coordinator to support rural water storage solutions. You will bridge external sales reps, manufacturing, and clients, ensuring smooth order processing, accurate quoting, and high-level admin support.

Ideal candidates have background in sales or customer service in related sectors and are organised, proactive, and confident using CRMs to manage quotes and orders.

Qualifications

• Background in sales or customer service within manufacturing, construction or agriculture.
• Organised and proactive with strong communication.
• Experience handling quotes and orders in a CRM system.

Responsibilities

• Customer Support and Sales - Manage omnichannel enquiries to guide potential and existing customers towards the right rural water storage solutions
• Order and Quote Management - Accurately process quotes, documentation, and complex sales orders in the CRM in a timely manner
• Escalations and Problem Solving - Effectively manage the customer escalation process to ensure swift resolution
• Cross-Functional Collaboration - Liaise with Finance (payments and discrepancies) and Installations (order modifications) while supporting the wider Rural Sales Team.
• Product Knowledge - Become a subject matter expert in our product line and actively share knowledge across the team.

Skills

Customer service

Organised

Communication

Omnichannel support

Tools

CRM software

Job description

Kingspan Water and Energy Pty Limited is seeking a Sales Coordinator to support rural water storage solutions. You will bridge external sales reps, manufacturing, and clients, ensuring smooth order processing, accurate quoting, and high-level admin support.

Ideal candidates have background in sales or customer service in related sectors and are organised, proactive, and confident using CRMs to manage quotes and orders.