Sales Consultant - Hybrid

Travel Trade Recruitment; Brisbane; Hybrid; AUD 80,000 - 90,000; Full time

Benefits offered by this job

Uncapped earnings

Hybrid working

Career development

Travel perks

Job summary

Travel Trade Recruitment (Australia) is seeking an experienced travel consultant to join a high-performing sales team in Brisbane. You will handle inbound enquiries, build client relationships, and tailor holiday packages to maximise sales and customer satisfaction.

The role offers a competitive base salary with uncapped earning potential, hybrid working arrangements (3 days in the office, 2 days from home), and ongoing coaching and career progression within a globally recognised travel company.

Qualifications

• Minimum 2 years experience in the travel industry across leisure, wholesale or cruise sectors.
• Proven ability to achieve sales targets and KPIs in a retail travel environment.
• Strong customer service and relationship-building skills.

Responsibilities

• Handle inbound sales enquiries from customers looking to book their next holiday.
• Build rapport with customers to understand their travel needs and recommend tailored holiday packages.
• Deliver exceptional customer service throughout the sales process.
• Create accurate quotes and convert enquiries into confirmed bookings.
• Identify opportunities to cross-sell additional travel products and services.
• Meet and exceed individual sales targets and conversion KPIs.
• Produce accurate booking documentation and ensure attention to detail throughout the booking process.
• Work collaboratively with internal departments to deliver a seamless customer experience.

Skills

Sales targets

Customer service

Relationship building

Phone sales

Attention to detail

Multitasking

Tech savvy

Tools

Travel systems

Job description

3mo ago , from Travel Trade Recruitment (Australia)

An exciting opportunity has become available for an experienced travel consultant to join a globally recognised travel company in their high-performing sales team. If you love selling travel, building relationships with customers and being rewarded for your success, this role offers uncapped earning potential, ongoing career development and a supportive team environment.

With dedicated operational support behind the scenes, you'll be able to focus on building client relationships, creating tailored holiday experiences and maximising your sales success.

Key Responsibilities:

• Handle inbound sales enquiries from customers looking to book their next holiday.
• Build rapport with customers to understand their travel needs and recommend tailored holiday packages.
• Deliver exceptional customer service throughout the sales process.
• Create accurate quotes and convert enquiries into confirmed bookings.
• Identify opportunities to cross-sell additional travel products and services.
• Meet and exceed individual sales targets and conversion KPIs.
• Produce accurate booking documentation and ensure attention to detail throughout the booking process.
• Work collaboratively with internal departments to deliver a seamless customer experience.

About You:

• Minimum 2 years experience in the travel industry across leisure, wholesale or cruise sectors.
• Proven ability to achieve sales targets and KPIs in a retail travel environment.
• Strong customer service and relationship-building skills.
• Confident engaging with clients over the phone and providing personalised travel recommendations.
• Excellent attention to detail and organisational skills.
• Ability to multitask and thrive in a fast-paced environment.
• Strong computer and technology skills with the ability to learn new travel systems and platforms.

What's on Offer:

• Competitive Based Salary
• Uncapped Earning Potential - OTE of $80K - $90K+ in your first year, $100K 2nd year
• Hybrid Working - Enjoy the flexibility of 3 days in the office and 2 days working from home
• Location - Modern Brisbane office conveniently located close to public transport.
• Career Growth - Ongoing coaching, mentoring, professional development and genuine progression opportunities.
• Supportive Culture - Join a high-performing team that celebrates success through regular recognition, incentives and collaborative support.
• Travel Perks - Access to discounted personal travel, educational trips and exciting incentive rewards.

Please note that only shortlisted candidates will be contacted.