Travel Consultant - Cruise Specialist

Travel Trade Recruitment; Brisbane; On-site; AUD 60,000 - 65,000; Full time

Job summary

Travel Trade Recruitment is seeking an experienced Cruise Specialist for a Brisbane-based role, focusing on turning inbound cruise enquiries into bookings and building lasting client relationships.

You will work in a busy environment, matching clients to the right itineraries and delivering an exceptional customer experience while earning uncapped commissions and ongoing training opportunities.

Qualifications

• Minimum 2-3 years' experience as a Travel Consultant within the travel industry.
• Previous experience selling cruise holidays.
• Experience using a GDS - Amadeus, Sabre or Galileo.
• A history of achieving strong sales results.
• The ability to manage multiple enquiries without compromising service.
• Excellent communication and relationship-building skills.
• Strong attention to detail and exceptional organisational skills.
• Confidence using supplier portals and travel systems to research and tailor holiday options.
• A positive attitude, commercial mindset and genuine passion for travel.

Responsibilities

• Helping clients find the perfect cruise based on their travel style and budget.
• Matching customers with the right cruise lines, itineraries and destinations.
• Creating complete holiday packages that add value and enhance the customer experience.
• Managing bookings from initial enquiry through to departure.
• Providing expert advice and exceptional service that keeps customers coming back.
• Building lasting relationships that generate repeat and referral business.
• Achieving sales targets while delivering an outstanding customer experience.

Skills

Sales

Communication

Relationship building

Customer service

Tools

Amadeus

Sabre

Galileo

Job description

Love cruising? Love sales? Why not build a career where you can combine both?

Imagine spending your day helping clients plan bucket-list cruise holidays while working with genuine inbound enquiries, earning uncapped commission and being part of a team that shares your passion for travel.

We're recruiting for an experienced Cruise Specialist who knows that great travel consultants don't just book holidays they build relationships, inspire confidence and create experiences their clients will never forget.

If you're a confident salesperson who thrives in a busy environment and enjoys turning enquiries into bookings, we'd love to hear from you.

Why You'll Love This Opportunity

Forget cold calling and chasing leads. You'll be working with customers who are already excited about planning their next cruise, giving you the opportunity to do what you do best, listen, recommend and close the sale.

You’ll also enjoy:

• 1st year OTE $90K-$95K & 2nd year OTE $100K- $120K
• Competitive base salary $60k -$65K + Uncapped Comms + Super
• Quality inbound enquiries from motivated travellers
• Ongoing training, supplier education and regular famil opportunities
• Dedicated famil budget and famil leave
• A modern Brisbane office with spectacular views
• A supportive team that celebrates success and shares knowledge
• Genuine opportunities to develop your cruise expertise and progress your career

What You'll Be Doing

Every day will be different, but you'll spend your time:

• Helping clients find the perfect cruise based on their travel style and budget
• Matching customers with the right cruise lines, itineraries and destinations
• Creating complete holiday packages that add value and enhance the customer experience
• Managing bookings from initial enquiry through to departure
• Providing expert advice and exceptional service that keeps customers coming back
• Building lasting relationships that generate repeat and referral business
• Achieving sales targets while delivering an outstanding customer experience

Who We're Looking For

We're looking for someone who is passionate about cruising, enjoys talking to people and knows how to turn conversations into bookings.

To be successful, you'll need:

• Minimum 2 - 3 years' experience as a Travel Consultant within the travel industry
• Previous experience selling cruise holidays
• Experience using a GDS - Amadeus, Sabre or Galileo
• A history of achieving strong sales results
• The ability to manage multiple enquiries without compromising service
• Excellent communication and relationship-building skills
• Strong attention to detail and exceptional organisational skills
• Confidence using supplier portals and travel systems to research and tailor holiday options
• A positive attitude, commercial mindset and genuine passion for travel

Ready for Your Next Adventure?

If you're an experienced Travel Consultant with a passion for cruising and a track record of sales success, we'd love to hear from you.